GH Banquet Captain I

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Full time benefits
flexible scheduling
team environment
Training and Development
career advancement
Employee Discounts
Paid Time Off

Job Description

The Grove Hotel, in collaboration with the Block22 Companies, stands as a beacon of excellence in the hospitality industry, recognized for creating memorable and extraordinary experiences in the heart of downtown Boise. Renowned for blending sophisticated service with an inviting atmosphere, The Grove Hotel has established itself as a premier destination that offers guests and visitors not just a stay, but a rich experience that embodies comfort, style, and impeccable service. With a commitment to excellence, The Grove Hotel and Block22 Companies focus on attention to detail, personalized guest interaction, and a high standard of operational efficiency that makes each... Show More

Job Requirements

  • Valid and unexpired alcohol certification for Boise required
  • knowledge of catering service standards
  • previous Captain experience preferred
  • ability to monitor waitstaff while coordinating duties and directing them with efficiency
  • engagement with guests and group contacts to exceed expectations
  • detail oriented and capable of following banquet event orders and room set guidelines to exact specifications
  • able to stand and walk for extended periods and able to lift, carry and manipulate various items weighing up to 50 pounds

Job Qualifications

  • Valid and unexpired alcohol certification for Boise required
  • knowledge of catering service standards
  • previous Captain experience preferred
  • ability to monitor waitstaff while coordinating duties and directing them with efficiency
  • engagement with guests and group contacts to exceed expectations
  • detail oriented and capable of following banquet event orders and room set guidelines to exact specifications
  • able to stand and walk for extended periods and able to lift, carry and manipulate various items weighing up to 50 pounds

Job Duties

  • Presents a positive and professional manner while ensuring that the presentation of all food and beverage is in accordance with banquet order
  • greets event contacts upon arrival
  • retains a visible presence throughout the event
  • resolves guest conflict and answers questions to the customer's satisfaction
  • maintains consistent communication with leadership
  • trains new and veteran banquet staff in operational and company expectations, procedures and policies
  • conducts on site banquet event order meetings prior to each event
  • manages company owned equipment, cleaning, storing and security
  • communicates any maintenance, equipment and safety issues to the management
  • other related job duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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