Georgetown 01 (Wolf Lakes Village) True TX BBQ - Order Taker/Runner - Part-Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $1.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee ownership
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, operating over 400 stores throughout Texas and Mexico. With annual sales exceeding 31 billion dollars, H-E-B has established itself as a leader in the retail food industry, recognized for its commitment to quality, innovation, and exceptional service. The company is widely regarded for pushing creative new concepts and expanding its offerings to meet diverse customer needs. Recently, H-E-B expanded into the Restaurant & Bar sector, creating a unique dining experience that blends exceptional food and outstanding service, all wrapped in the ambiance of a familiar neighborhood... Show More
Job Requirements
- Minimum age 18
- 1+ years of experience in customer service
- experience in restaurant Point of Sale (POS) systems (preferred)
- completion of Alcohol Seller Training / Cash Handling training upon hire
- function in a fast-paced, retail environment
- work extended hours and/or rotating schedules
- safely maneuver around moving mechanical parts
- constantly reach at waist, grasp
- frequently be exposed to fumes or airborne particles, and toxic or caustic materials
- frequently stand, walk
- frequently be exposed to wet and cold conditions
- occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder circumduction
- occasionally be exposed to heat, ambient temperatures, and loud noise
- demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
Job Qualifications
- Experience in restaurant Point of Sale (POS) systems (NCR, Aloha, Nirvana, etc.)
- advanced customer service and communication skills
- working understanding of nutrition values and ingredients
- advanced communication, interpersonal, and customer service skills
- organization and planning skills
- computer skills
- reading and writing skills
- ability to handle guest feedback and resolve problems effectively
- ability to maintain a smile, even when balancing multiple priorities
Job Duties
- Builds strong relationships with customers in varying situations
- takes orders from customers
- assists with menu and beverage selections, including alcoholic beverages
- provides detailed information on menu items and specials, and beer and wine
- serves food, drink, and products to guests
- processes cash, check, debit, and credit transactions accurately and quickly
- uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- interacts positively with customers in person, on the phone, or through technology
- assists with catering orders as needed
- addresses complaints
- resolves problems in a way that builds relationships
- models teamwork to ensure a great guest experience
- prepares, packages, merchandises product
- assists in technical areas as needed
- ensures compliance with TABC regulations
- ensures compliance with department and Store standard operating procedures
- buses and cleans tables
- performs deep clean of dining, ordering, bar areas, as needed
- maintains beverage station and bar areas
- maintains sanitation in food and beverage prep areas and display cases
- properly handles, operates, and maintains equipment
- performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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