Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $81,972.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Tuition Reimbursement
Paid Time Off
Job Description
Global Partners LP is a well-established Fortune 500 company, proudly serving communities responsibly and sustainably since 1933. As a leader in the retail and energy sector, Global Partners operates a variety of energy and convenience retail businesses that provide essential services and products to customers across numerous locations. Rooted in a commitment to its employees, customers, and communities, the company fosters a culture of respect, diversity, and long-term success. Global Partners is recognized for its dedication to quality service, operational excellence, and cultivating an inclusive workplace that values the contribution of every team member.
The role of General Mana... Show More
The role of General Mana... Show More
Job Requirements
- High school diploma or equivalent
- Leadership experience in a fast-paced retail, food service or fuel environment preferred
- Experience selecting, training, and managing staff
- Experience with labor allocation, sales building, scheduling and managing expenses
- Experience coaching and developing team members through leadership skills
- Must be available to work flexible hours including days, nights, weekends, and holidays
- Must have reliable transportation and a valid driver's license
- Ability to perform physical tasks including standing, walking, handling, reaching horizontally, above shoulder and below waist, grasping firmly, pushing buttons, bending, crouching, kneeling, squatting and stooping
- Must be able to lift and carry up to 50 lbs
Job Qualifications
- High school diploma or equivalent
- Leadership experience in a fast-paced retail, food service or fuel environment preferred
- Experience selecting, training, and managing staff
- Experience with labor allocation, sales building, scheduling, and managing expenses
- Experience coaching and developing team members through proper leadership skills
- Proven ability to manage store operations, financial processes, and staff development
- Excellent communication and interpersonal skills
- Ability to analyze financial reports and use data to improve store performance
- Strong problem-solving and decision-making capabilities
- Commitment to maintaining high standards of safety, customer service, and operational excellence
Job Duties
- Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team
- Responsible for guest and associate satisfaction, exceeding brand standards and managing the stores profitability
- Select, develop and effectively lead a highly engaged team
- Cultivate a positive shopping experience for all guests
- Respond to guest complaints or inquiries
- Solicit guest feedback, input, and information from various sources
- Review information and create a plan to consistently meet the expectations of all guests
- Responsible for staffing the store appropriately to cover the guest and business demands of a 24/7 business
- Proactively identify hiring needs across the store
- Allocate resources, delegate work, and effectively manage time through efficient scheduling and usage of labor hours
- Conduct all aspects of management training
- Overseeing and monitor the training of all associates to ensure proficiency of skills and job safety is taught
- Create and sustain an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment
- Value store associates through celebration and recognition
- Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities)
- Provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence
- Provide feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions
- Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs
- Adhere to work designs and implement improvement actions across the store
- Manage all safety programs and ensure proper execution and compliance
- Report and document all guest and associate incidences in the appropriate time frame
- Ensure compliance to all federal and local laws and to all company policies and procedures
- Responsible for leading change initiatives, championing programs and educating associates on the reason and need for change
- Ensure programs are executed according to design, integrated and sustained
- Accountable to meet or exceed key performance metric targets/projections
- Deliver budgeted merchandise gross profit by executing the merchandise plan
- Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability
- Monitors shift cash handling and inventory
- Assists in investigations of shortages/overages with Assets Protection and Human Resources
- Manage financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals
- Ensure execution of all plans
- Analyze income statement and utilize reports to ensure store profitability
- Manage inventory to maximize sales, control costs and reduce waste
- Proactively recognize trends across the store
- Manage cash management procedures including bank deposits and change orders
- Conduct competition surveys
- Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues
- Build relationships with community partners to connect the store with its community
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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