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Harvard University

General Service

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
retirement plans
Wellbeing resources
Professional development opportunities
Commuter Benefits

Job Description

Harvard University is one of the most prestigious and renowned educational institutions in the world, located in Cambridge, Massachusetts. As a hub of academic excellence and innovative research, Harvard attracts a diverse and talented community dedicated to advancing knowledge and fostering collaboration. The university encompasses multiple faculties, schools, and administrative units, all working together to support students, faculty, staff, alumni, and the broader community. One such unit is the Central Administration (CADM), a dynamic organization that employs over 5,000 individuals. CADM plays a vital role in ensuring the efficient operation and overall excellence of the university by providing comprehensive support... Show More

Job Requirements

  • High school diploma or equivalent
  • Proficiency with the English language
  • Basic math skills
  • Ability to follow directions
  • Neat appearance and compliance with dress code
  • Ability to work independently and as part of a team
  • Strong multi-tasking skills
  • Effective communication and cooperation with diverse staff and guests
  • Ability to work in a fast-paced environment
  • Customer service oriented
  • ServSafe certification within one year of employment
  • At least one year of related food industry experience
  • Previous university work experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Must have proficiency with the English language (speaking, reading and writing)
  • Must have basic math skills and ability to analyze digital and analog thermometers and other measuring devices
  • Must be able to follow directions
  • Must be neat in appearance and comply with proper dress code as designated by HUDS
  • Ability to work independently and as part of a team
  • Strong multi-tasking skills
  • Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests
  • Ability to work in a fast-paced diverse environment
  • Customer service oriented, able and willing to provide customers with the best possible dining experience
  • Excellent communication skills
  • ServSafe certification within one year of employment
  • At least one year of related food industry experience
  • Previous experience working in a university preferred

Job Duties

  • Sets-up and maintains assigned station before, during and after meal periods
  • Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies needed during meals
  • Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer demand
  • Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food quality and issues of keeping food on the hot and cold food stations abundant during meal periods
  • Notifies staff responsible for preparing food of needs prior to running out
  • Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menu items and food storage areas such as refrigeration, freezer, and dry storage
  • Maintains safe area by displaying wet floor signs and promptly responding to spills and breakages
  • Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving, refrigeration and freezer units
  • Keeps all storage areas organized and clean
  • Leaves work stations clean and re-stocked
  • Accurately fills out sanitation and temperature logs and food service records as required
  • Follows sanitation standards in compliance with all regulatory agencies including Harvard Environmental Health and Safety regulations
  • Recycles per policy and procedure, empties trash and cleans receptacles
  • Reports malfunctioning equipment to management or person in charge
  • Complies with State of Massachusetts and Dining Services Food Employee Illness Policy
  • Supports all events as assigned to include, but not limited to setup, execution and clean up
  • Represents HUDS to students, faculty, staff and guests in a positive and professional manner
  • Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation
  • Attends trainings as assigned
  • Maintains current certifications as required
  • Performs other duties as assigned
  • Maintains, fills and restocks all stations as needed (Bus Person duties)
  • Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to and records temperature of soft-serve machine (Bus Person duties)
  • Sweeps, mops or vacuums floors in serving and dining area (Bus Person duties)
  • Keeps all beverage machines and equipment in serving area clean and sanitized (Bus Person duties)
  • Maintains and fills all necessary chemicals and detergent (Dishroom duties)
  • Fills, empties, cleans and de-limes dish machine (Dishroom duties)
  • Responsible for all ware-washing and sanitation of all food and non-food contact surfaces (Dishroom duties)
  • During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final rinse, accurately recording temperature and informing person in charge when corrective action is needed (Dishroom duties)
  • Sweeps, mops or vacuums floor in dishroom and tray drop off area (Dishroom duties)
  • Keeps all equipment in dishroom clean and sanitized including dish racks, carts and caddies (Dishroom duties)
  • Cleans tables, conveyor belt and disposal units (Dishroom duties)
  • Ensures food is properly labeled, garnished and utensils are in place (Front-of-House duties)
  • Keeps serving and dining areas clean
  • replenishes napkin holders and salt/pepper shakers (Front-of-House duties)

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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