Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.25 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Job Description
Hy-Vee is a leading employee-owned supermarket chain headquartered in the Midwest United States, dedicated to providing a superior shopping experience through a commitment to quality, customer service, and community involvement. Known for its comprehensive grocery services, pharmacy, and various specialty departments, Hy-Vee operates with a strong focus on teamwork, integrity, and innovation. The company culture emphasizes the importance of its workforce as its greatest strength, promoting a supportive and engaging workplace environment where employees are encouraged to collaborate, grow, and deliver outstanding service. Hy-Vee’s mission, "a helpful smile in every aisle," exemplifies its dedication to customer satisfaction and community connection,... Show More
Job Requirements
- high school diploma
- one to three years of similar or related work experience
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to solve practical problems
- ability to interpret instructions
- must be able to physically perform medium work exerting up to 50 pounds occasionally and 20 pounds frequently
- ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
- must adhere to company policies and individual store guidelines
- employment contingent upon successful completion of pre-employment drug screen
Job Qualifications
- high school diploma
- one to three years of similar or related work experience
- ability to solve practical problems
- ability to interpret instructions
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to file, post, and mail materials
- ability to copy data from one record to another
- ability to interview to obtain basic information
- ability to guide people and provide basic direction
Job Duties
- maintains a positive attitude
- creates an atmosphere of friendliness and fun through flexibility and teamwork
- generates a friendly atmosphere by encouraging employees to greet and speak to customers
- provides prompt, courteous, and efficient service to customers and sets a good example
- sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- assists customers by escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call
- recruits, hires, trains, supervises, disciplines, and evaluates all department employees
- determines department goals with store director
- determines weekly work schedule and establishes a daily work plan for the department
- inspects signage and displays for quality and quantity of merchandise and orders product for replenishment
- communicates with employees regarding sales and ideas
- handles and satisfies customer issues
- figures retail pricing and ensures correct pricing
- extends invoices, posts invoices, and oversees department bookkeeping procedures
- analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads
- conducts inventory of the department
- plans displays, promotions, and determines pre-orders
- ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product
- understands and troubleshoots equipment and ensures maintenance is performed
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and works expected number of hours
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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