Hy-Vee, Inc. logo

Hy-Vee, Inc.

General Merchandise Clerk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Hy-Vee is a renowned employee-owned supermarket chain known for its commitment to exceptional customer service and community involvement. With stores located primarily in the Midwest, Hy-Vee prides itself on fostering a positive shopping experience through a dedicated workforce that embraces its motto of "a helpful smile in every aisle." The company culture centers around teamwork, professional growth, and a customer-first mindset, creating an encouraging environment for both employees and customers alike. Hy-Vee’s emphasis on employee engagement and customer satisfaction has made it a trusted and beloved name in the grocery and general merchandise retail industry.

The General Merchandise Cler... Show More

Job Requirements

  • No education requirement
  • Over six months to a year of related work experience preferred
  • Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and 20 pounds of force frequently
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
  • Must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Job Qualifications

  • Possess excellent customer service skills
  • Must have the ability to solve practical problems
  • Interpret instructions
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Must have the ability to file, post, and mail materials
  • Copy data from one record to another
  • Interview to obtain basic information
  • Guide people and provide basic direction

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service to customers who call
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.