Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
About: Oak View Group is a globally recognized leader in the live entertainment industry, responsible for operating some of the most iconic venues and providing top-tier food and beverage services. The company is committed to excellence, innovation, and delivering memorable experiences to guests through their professional and efficient venue operations. Oak View Group specializes in managing venues such as stadiums, arenas, and large entertainment complexes where large crowds are served seamlessly with the highest standards of quality, safety, and customer satisfaction. The organization is deeply invested in fostering a positive work environment, incorporating industry best practices, and ensuring compliance with... Show More
Job Requirements
- MA or MS degree or BA or BS degree with business-related major
- Minimum 3 to 5 years of management experience in food-related or concessions industry
- Must have Concessions Manager Certificate from the National Association of Concessionaires (preferred)
- Must possess nationally recognized advanced food service sanitation training
- Excellent communication skills
- Ability to make decisions quickly under pressure
- Proficiency in English language
- Computer skills including Microsoft Office, POS and timekeeping systems
- Must be team-oriented and able to work in fast-paced environments
- Knowledge of all concession and premium services locations and evacuation procedures
- Must have valid Food Handlers certificate and Alcohol Service Permit if required
- Knowledge of sanitation, food preparation, alcohol service, safety standards
- Ability to do complex math
- Cash handling skills
- Consistent adherence to high integrity and professionalism
- Ability to work independently
- Experience in unionized environment
- Preferred experience in ball park or stadium
- Accounting knowledge is a plus
Job Qualifications
- MA or MS
- BA or BS with business-related major
- Minimum 3-5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires (preferred)
- Nationally recognized advanced food service sanitation training course certification
- Ability to communicate clearly, professionally and courteously
- Ability to make sound business and operations decisions quickly under pressure
- Ability to speak, read, and write in English
- Solid working knowledge of computer applications including Microsoft Office, POS systems, and timekeeping systems
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Thorough knowledge of concessions and premium services locations including geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Valid Food Handlers certificate and Alcohol Service Permit (if required)
- Thorough knowledge of applicable sanitation, food preparation, alcohol service policies and safety standards related to Oak View Group and venue operations
- Ability to calculate basic and complex math functions
- Ability to handle cash accurately
- High standards of integrity, professionalism, ethics, and confidentiality
- Ability to work independently with little direction
- Experience working in a union environment
- Experience in fast-paced ball park or stadium preferred
- Accounting minor or credits preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P and L financial statements
- Make final decisions on equipment purchases and leases
- Resolve conflicts including mediation, arbitration and labor negotiations when applicable
- Author, review and amend policies and procedures as required
- Author and amend contracts and authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales to anticipate staffing needs and determine point-of-sale to guest ratio
- Evaluate recent sales and purchasing data to identify purchasing patterns and accurate cost of goods
- Program and maintain the point of sale system for accurate financial reporting and commodity tracking
- Direct and assist managers in preparing and attaining future goals
- Provide managers with direction and follow up on assignments
- Inspect operations regularly to ensure quality standards are maintained
- Prepare and submit accurate reports on time, ensuring departmental compliance
- Develop an effective management team
- Give managers clear direction and necessary assistance
- Evaluate manager performance and recommend improvements
- Review and assist in the development of menus and marketing plans
- Establish and maintain relationships with show managers, suppliers, vendors, and the public
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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