Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,800.00 - $65,400.00
Work Schedule
Day Shifts
Job Description
Our company is a well-established restaurant brand recognized for delivering high-quality food and exceptional customer service. As a key player in the hospitality industry, we pride ourselves on maintaining rigorous standards in food safety, cleanliness, and operational efficiency. Our organization places a strong emphasis on leadership development, fostering a collaborative and respectful workplace culture that empowers our team members to excel and deliver outstanding guest experiences. We are dedicated to achieving company goals through effective management practices and by nurturing a positive and productive environment in each of our restaurant locations.
The role of the General Manager is cr... Show More
The role of the General Manager is cr... Show More
Job Requirements
- High school diploma or G.E.D.
- Managerial, supervisory or leadership experience
- Ability to read, analyze, and interpret business documents
- Strong problem-solving and decision-making skills
- Good computer skills including proficiency in Word and Excel
- Valid driver's license and good driving record
- Must be at least 21 years old
- Ability to work long periods standing and move constantly within the restaurant
- Strong communication skills
- Ability to handle cash and follow cash handling procedures
- Must comply with food safety regulations and company policies
Job Qualifications
- Ability to read, analyze, create and interpret general business memos and documents
- Excellent written, verbal and group communication skills
- Ability to add, subtract, divide and use fractions, percentages, ratios, and convert units of measurement
- Strong problem solving and decision-making skills
- Ability to make good decisions and adapt to changing situations
- Good computer skills including being proficient in Word and Excel
- Ability to learn and use other software as required
- Managerial, supervisory, leadership, and customer service experience
- High school diploma or G.E.D.
- Driver's license, a good driving record, and have access to a vehicle
- Must be 21 years or older
Job Duties
- Manage the activities and employees of a specific restaurant
- Direct all the members of subordinate staff and hold them accountable
- Recruit, interview, hire, promote, discipline, and terminate crew members and shift managers in accordance with company policies and procedures
- Supervise and help prepare food that meets or exceeds brand standards
- Resolve complaints from customers and report issues or incidents to supervisors
- Ensure the restaurant is opened and closed on time
- Maintain a clean restaurant that meets or exceeds company standards
- Ensure the restaurant is following proper cash procedures as outlined in the handbook
- Foster a safe working environment that complies with company policies, any applicable laws, and common sense
- Perform administrative duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests, and others
- Develop crew members using the company's training procedures
- Use shift plan to organize and manage the crew during the shift
- Treat all others with respect and follow the company handbook and policies when dealing with subordinates
- Monitor product quality during shift by talking to customers during walk-throughs and when working offline
- Monitor product quality by managing crew performance and providing specific feedback
- Monitor service times and focus on increasing efficiency and lowering speed of service
- Train crew to respond promptly to customer needs
- Train crew in customer courtesy
- Train crew to maintain store cleanliness during shift
- Follow and evaluate store cleaning plan
- Complete crew orientation and general training process
- Train crew in new products
- Cross-train crew in various positions
- Give specific training on problem areas as needed (e.g., food cost)
- Recommend high-performing crew to general manager for promotion to shift supervisors
- Follow all food safety procedures
- Monitor inventory levels to ensure product availability & order products as needed
- Manage security of cash, supplies, and equipment during shifts
- Follow store priorities set by the district manager
- Ensure restaurant follows company policies for discounts and promotions
- Drive deposits to the bank
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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