Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,800.00 - $65,400.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Our restaurant is a well-established and respected dining establishment dedicated to providing exceptional food quality, excellent customer service, and a welcoming atmosphere for all guests. We pride ourselves on maintaining high standards in food safety, cleanliness, and operational efficiency. As a cornerstone in our community, our restaurant balances traditional charm with modern approaches to hospitality, ensuring every visitor leaves satisfied and eager to return. With a team-driven environment and a commitment to excellence, we strive to uphold our reputation as one of the premier dining destinations in the area. Our staff is comprised of skilled professionals who are passionate about... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Knowledge of food safety standards and regulations
- Basic math and cash handling skills
- Ability to resolve customer complaints effectively
- Proficient in scheduling and inventory management
- Physical ability to perform duties including being on feet for extended periods
Job Qualifications
- Proven experience as a general manager or assistant manager in the restaurant industry
- Demonstrated ability to lead and motivate a team in a fast-paced environment
- Strong organizational and multitasking abilities
- Understanding of financial statements and profit/loss management
- Ability to maintain high standards of food quality and safety
- Experience with employee training and development
- Knowledge of health and safety regulations
- Familiarity with point of sale (POS) systems
- Problem-solving skills and conflict resolution
- Commitment to providing exceptional customer service
Job Duties
- Manage the activities and employees of a specific restaurant
- Direct all the members of subordinate staff and hold them accountable
- Recruit, interview, hire, promote, discipline, and terminate crew members and shift managers in accordance with company policies and procedures
- Supervise and help prepare food that meets or exceeds brand standards
- Resolve complaints from customers and report issues or incidents to supervisors
- Ensure the restaurant is opened and closed on time
- Maintain a clean restaurant that meets or exceeds company standards
- Ensure the restaurant is following proper cash procedures as outlined in the handbook
- Foster a safe working environment that complies with company policies, any applicable laws, and common sense
- Perform admin duties including building employee schedules, making food orders, counting inventory, performing food safety checks, entering maintenance requests
- Develop crew members using the company's training procedures
- Use shift plan to organize and manage the crew during the shift
- Treat all others with respect and follow the company handbook and policies when dealing with subordinates
- Monitor product quality during shift by talking to customers during walk-throughs and when working off-line
- Monitor product quality by managing crew performance and providing specific feedback
- Monitor services times and focus on increasing efficiency and lowering speed of service
- Train crew to respond promptly to customer needs
- Train crew in customer courtesy
- Train crew to maintain store cleanliness during shift
- Follow and evaluate store cleaning plan
- Complete crew orientation and general training process
- Train crew in new products
- Cross train crew in various positions
- Give specific training on problem areas as need (i.e. food cost)
- Recommend high-performing crew to general manager for promotion to shift supervisors
- Follow all food safety procedures
- Monitor inventory levels to ensure product availability & order products as needed
- Manage security of cash, supplies, and equipment during shifts
- Follow store priorities set by the district manager
- Ensure restaurant follows company policies for discounts and promotions
- Drive deposits to the bank
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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