Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $31.00
Work Schedule
Standard Hours
Benefits
weekly pay
Free dispensed beverage
free meal
Medical
Dental
Vision
401k
vacation
sick leave
Life insurance
Job Description
Thorntons LLC is a well-established convenience store and fuel retailer committed to offering exceptional service and quality to its customers. Known for its friendly atmosphere and dedication to customer satisfaction, Thorntons operates a large network of locations that provide not only fuel but also food and beverage options, convenience items, and automotive services. The company is deeply rooted in community engagement and strives to uphold high standards in safety, cleanliness, and guest experience. With a focus on continuous improvement and innovation, Thorntons supports its employees with training and career growth opportunities, making it a desirable employer in the retail and... Show More
Job Requirements
- High school diploma or GED
- Minimum three (3) years single-unit management in retail and/or food and beverage industries
- Must be able to climb a ladder
- Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking and lifting up to 55 lbs
- Occasional sitting and driving required
- Exposed to extreme weather conditions and temperatures
- Long periods of standing
- Exposure to gasoline fumes and cleaning products
- Must have reliable transportation
Job Qualifications
- Experience with people matter, workday, reflexis
- Experience with PDI, ESO
- Food safety and handling certifications or ability to obtain
- Demonstrates commitment to leading by example considering no tasks below one's position
- Uses analytical skills to identify and solve a variety of business-related problems
- Uses basic arithmetical skills for financial reports, cash, inventory
- Prioritizes and distributes work to meet objectives on time and to the highest standard
- Demonstrates positive and approachable presence, even during stressful situations
- Recognizes positive performance and addresses poor performance
- Takes action to remove obstacles and address problems proactively
- Provides effective and empathetic feedback
- Actively solicits guest feedback to improve business relationships
- Fosters team camaraderie and collaboration
- Uses active listening to resolve conflicts
- Values diversity and inclusion
Job Duties
- Drive a safety culture by ensuring a clean, organized, and safe environment for all Team Members and Guests
- Create a place of welcoming and belonging for our Guests and Team Members
- Oversee the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance
- Grow top line P&L performance and control key financial lines
- understand reports and how the information can impact and/or increase sales
- develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner
- Track and manage inventory through count execution and submitting accurate orders to remain in stock
- Delegate tasks to subordinate Team Members and follow up to ensure proper completion
- Engage and lead company initiatives
- Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste
- Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values
- Support and guide team members through career path while holding Team Members to a high standard of execution through coaching and accountability via Thorntons' Progressive Discipline Process
- Recruit, interview, hire and schedule all Team Members to ensure adequate coverage for all shifts while complying with meal and rest break requirements
- Train and empower Team Members to de-escalate guest service issues
- Communicate with Team Members in a positive manner that motivates and inspires them to act in accordance with Plan to Win strategy
- Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records
- Promote sales and profits working within the local community to partner and support events that extend the brand
- Regular and predictable in-person attendance
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: