Thorntons LLC logo

Thorntons LLC

General Manager (WC)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.25 - $31.25
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Work Schedule

Standard Hours
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Benefits

weekly pay
Free dispensed beverage
free meal
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
vacation
sick leave
Life insurance

Job Description

Thorntons LLC is a well-established company known for operating a network of retail convenience stores and fueling stations across multiple locations. It focuses on delivering exceptional customer experiences by offering fresh, quality food and beverage products in a clean and safe shopping environment. With a strong commitment to core values and a strategic business approach termed the "Plan to Win Strategy," Thorntons prioritizes sustainable growth and operational excellence. The company’s dedication to workplace safety, employee development, and community engagement has positioned it as a reputable employer in the retail and food service industry.

The role of General Manager (GM)... Show More

Job Requirements

  • High school diploma or GED
  • Minimum three years single-unit management experience in retail or food and beverage industries
  • Must have reliable transportation
  • Valid driver’s license preferred
  • Food safety and handling certifications preferred or ability to obtain
  • Ability to climb ladders and perform physical tasks including standing, pushing, pulling, reaching, bending, squatting, climbing, walking, and lifting up to 55 pounds
  • Willingness to work in varying weather conditions and exposure to gasoline fumes and cleaning products
  • Regular and predictable in-person attendance

Job Qualifications

  • High school diploma or GED
  • Minimum three years single-unit management experience in retail or food and beverage industries
  • Experience with PeopleMatter, Workday, Reflexis, PDI, ESO applications preferred
  • Demonstrated leadership and coaching skills
  • Ability to analyze financial reports and make data-driven decisions
  • Strong communication and interpersonal skills
  • Knowledge of guest service principles and food safety procedures
  • Ability to train, develop and motivate team members
  • Proven problem-solving skills and conflict resolution abilities
  • Commitment to upholding safety and cleanliness standards

Job Duties

  • Drive a safety culture by ensuring a clean, organized, and safe environment for all team members and guests
  • Create a welcoming and inclusive place for both guests and team members
  • Oversee daily execution of the Store Operating System through management of game plans to deliver a consistent guest and brand experience
  • Grow top line profit and loss performance while controlling key financial lines and correcting budget variances
  • Track and manage inventory through accurate counts and ordering to maintain stock
  • Delegate tasks to team members and ensure proper completion
  • Engage and lead company initiatives to promote store success
  • Oversee food production to consistently meet food safety standards and maintain inventory par levels
  • Develop and train team members following Thorntons' training processes
  • Recruit, hire, schedule and coach team members ensuring compliance with labor laws and company policies
  • Handle guest service issues effectively through training and empowerment of team members
  • Communicate positively with team members to motivate and inspire them
  • Comply with all federal, state, and local regulations including inspections and record keeping
  • Promote sales and profits by partnering with and supporting local community events
  • Maintain regular and predictable in-person attendance
  • Perform additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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