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General Manager - Waldorf Astoria Las Vegas

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development

Job Description

Hilton is a globally renowned leader in the hospitality industry, known for its commitment to quality, innovation, and exceptional guest experiences since its founding in 1919. The company operates one of the world's most diversified portfolios of hotels and resorts, ranging from luxury full-service properties to mid-priced and extended-stay accommodations. Hilton's dedication to excellence is reflected in its core values—hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency—that shape the culture of the company and guide the actions of its team members worldwide.

The Waldorf Astoria Las Vegas represents the epitome of luxury and relaxation. Situated just... Show More

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum 3 years of General Manager experience managing large hotel properties
  • Experience managing unionized hotel operations
  • Strong financial acumen including budgeting and forecasting
  • Proven leadership skills with the ability to manage and develop a diverse team
  • Excellent communication and interpersonal skills
  • Ability to cultivate positive relationships with ownership and stakeholders
  • Experience in strategic planning and operational efficiency
  • Availability to work flexible hours including weekends and holidays
  • Commitment to upholding Hilton’s values and standards

Job Qualifications

  • Minimum of 3 years experience as a General Manager managing a property with 250+ rooms
  • Experience managing a property with revenue of $50M or greater
  • Extensive experience managing unionized hotel operations
  • Ability to drive financial performance and profitability post-renovation
  • Skilled in building and maintaining strong relationships with ownership groups and strategic partners
  • Committed to cultivating a positive team culture
  • Proven success in driving food and beverage performance and profitability
  • Preferred experience managing residential components within hospitality
  • Expertise in relaunching food and beverage outlets
  • Preferred background in Las Vegas hospitality market
  • Experience in luxury hospitality including Forbes recognition
  • Hilton brand expertise

Job Duties

  • Lead, direct and manage all hotel operations including budgeting and forecasting, strategic planning, leading service initiatives, managing balanced scorecard performance, implementing company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guest inquiries and resolving concerns, participating in hotel-wide meetings
  • Ensure guest and team member satisfaction
  • Monitor and develop team member performance including executive team and department heads through supervision, professional development, scheduling, counseling, evaluations, and recognition
  • Recruit, interview and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurements
  • Identify and correct operational performance, productivity and efficiency gaps
  • Serve as primary liaison with hotel owners and corporate entities

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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