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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,400.00 - $95,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Waldorf Astoria Beverly Hills is a prestigious luxury hotel nestled in the heart of iconic Beverly Hills, a premier destination known for its exceptional hospitality and service. This property offers guests an unparalleled experience combining sophistication, luxury, and convenience, making it a favored location for travelers seeking the pinnacle of comfort and elegance. Surrounded by renowned attractions such as Runyon Canyon in the Hollywood Hills, Griffith Park Observatory, and the famed Rodeo Drive shopping district, the hotel provides guests with diverse leisure opportunities. After a day of exploration, visitors can unwind at the hotel's spa, take a dip in the... Show More
Job Requirements
- Minimum 5 years General Manager experience at a luxury property with revenue over $50 million
- proven strategic marketing and sales planning experience
- strong commercial acumen
- experience managing union partnerships
- ability to maintain ownership relationships
- extensive Food & Beverage management experience
- preferred experience with Forbes 5-Star properties
- preferred knowledge of California labor regulations
- preferred local market knowledge
Job Qualifications
- A minimum of 5 years General Manager experience managing a luxury property with $50 million or greater revenue
- proven track record of developing and executing strategic sales and marketing plans
- strong commercial acumen with proven success in driving revenue
- success in managing and maintaining union partnerships
- ability to build and maintain successful ownership relationships and partnerships
- extensive experience in Food & Beverage management to ensure high service standards and operational excellence
- experience managing a Forbes 5-Star property preferred
- familiarity with California labor regulations preferred
- deep understanding of the local market preferred
Job Duties
- Lead, direct and manage all hotel operations including budgeting and forecasting
- strategic planning
- leading service initiatives
- managing balanced scorecard performance
- implementing company policies and standards
- overseeing sales and marketing initiatives
- leading and developing the executive team
- responding to guest inquiries and resolving concerns
- participating and facilitating hotel-wide meetings
- ensure guest and team member satisfaction
- monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations and recognition
- recruit, interview and train team members
- oversee service quality, operational efficiency, guest satisfaction, standards compliance and financial measurements
- identify operational performance, productivity and efficiency gaps and implement corrective measures
- serve as primary liaison with hotel owners and corporate entities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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