Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $71,400.00 - $113,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
The Waldorf Astoria Beverly Hills is a distinguished luxury hotel located in the iconic heart of Beverly Hills, California. Renowned for its exceptional guest experiences, this hotel offers a seamless blend of relaxation, upscale amenities, and proximity to celebrated attractions such as Runyon Canyon, Griffith Park Observatory, and Rodeo Drive. Guests can indulge in the serene spa, rooftop pool, and Mediterranean-inspired dining at the Espellette restaurant, all promising a memorable stay marked by elegance and sophistication.
As a part of the Hilton portfolio, a global leader in hospitality with a rich history dating back to 1919, the Waldorf Astoria ... Show More
As a part of the Hilton portfolio, a global leader in hospitality with a rich history dating back to 1919, the Waldorf Astoria ... Show More
Job Requirements
- Minimum of 5 years General Manager experience managing a luxury property with $50M or greater revenue
- proven track record of developing and executing strategic sales and marketing plans to attract new business and drive revenue growth
- strong commercial acumen with proven success in driving revenue
- success in managing and maintaining Union partnerships
- ability to build and maintain successful ownership relationships and partnerships
- extensive experience in Food & Beverage management to ensure high standards of service and operational excellence
Job Qualifications
- Minimum of 5 years General Manager experience managing a luxury property with $50M or greater revenue
- proven track record of developing and executing strategic sales and marketing plans
- strong commercial acumen with proven success in driving revenue
- experience managing and maintaining Union partnerships
- ability to build and maintain successful ownership relationships
- extensive experience in Food & Beverage management
- experience managing a Forbes 5-Star property (preferred)
- familiarity with California labor regulations (preferred)
- deep understanding of the local market (preferred)
Job Duties
- Lead, direct and manage all hotel operations including budgeting and forecasting
- strategic planning
- leading service initiatives
- managing balanced scorecard performance
- implementing and complying with company policies and standards
- oversee sales and marketing initiatives
- lead and develop the executive team
- respond to guest inquiries and resolve concerns
- participate in and facilitate hotel-wide meetings
- ensure guest and team member satisfaction
- monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations, recognition and reward
- recruit, interview and train team members
- oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurements
- identify operational performance, productivity and efficiency gaps and implement corrective measures
- serve as primary liaison with hotel owners and corporate entities
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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