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Hilton

General Manager - Waldorf Astoria Beverly Hills

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $71,600.00 - $113,800.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses

Job Description

The Waldorf Astoria Beverly Hills is an iconic luxury hotel situated in the heart of Beverly Hills, renowned worldwide for its exceptional hospitality, exquisite design, and premier location. As a distinguished member of the Waldorf Astoria Hotels & Resorts collection, this property offers guests unparalleled luxury experiences, blending refined elegance with modern comforts. Set amidst the glamor and allure of Beverly Hills, guests enjoy exclusive access to world-famous attractions like Rodeo Drive, Runyon Canyon, and Griffith Park Observatory, making the hotel a prime destination for travelers seeking both leisure and adventure. The hotel boasts state-of-the-art amenities including a serene rooftop... Show More

Job Requirements

  • Minimum of 5 years general manager experience managing a luxury property with $50M or greater revenue
  • Proven track record of developing and executing strategic sales and marketing plans
  • Strong commercial acumen
  • Experience managing and maintaining union partnerships
  • Ability to build and maintain ownership relationships
  • Extensive experience in food and beverage management

Job Qualifications

  • Minimum of 5 years general manager experience managing a luxury property with $50M or greater revenue
  • Proven track record of developing and executing strategic sales and marketing plans to attract new business and drive revenue growth
  • Strong commercial acumen with proven success in driving revenue
  • Success in managing and maintaining union partnerships
  • Ability to build and maintain successful ownership relationships and partnerships
  • Extensive experience in food and beverage management to ensure high standards of service and operational excellence
  • Experience managing a Forbes 5-Star property
  • Familiarity with California labor regulations
  • Deep understanding of the local market

Job Duties

  • Lead, direct and manage all hotel operations including hotel budgeting and forecasting
  • Strategic planning
  • Leading service initiatives
  • Leading and managing balanced scorecard performance
  • Implementing and complying with all company policies and standards
  • Overseeing sales and marketing initiatives
  • Leading and developing the executive team
  • Responding to guest inquiries and resolving concerns
  • Participating in and facilitating hotel-wide meetings
  • Ensure guest and team member satisfaction
  • Monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations, recognition and reward
  • Recruit, interview and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
  • Identify operational performance, productivity and efficiency gaps and implement corrective measures
  • Serve as primary liaison with hotel owners and corporate entities

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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