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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,900.00 - $77,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Employee Discounts
Career development programs
inclusive work culture
Job Description
Petco is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. As a category-defining organization in the pet industry, Petco operates over 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, along with more than 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. With a team of 29,000 employees, Petco is committed to purpose-driven work that aligns with its core belief that what is good for pets, people, and the planet is good for the company and its community.
Petco take... Show More
Petco take... Show More
Job Requirements
- High school diploma or GED preferred
- 3+ years of management experience
- strong people leadership and coaching skills
- solid understanding of business, financial, and operational processes
- excellent communication skills
- ability to engage with customers and pets regularly
- capability to lift and move items up to 50 pounds
- flexible availability including evenings, weekends, and holidays
- willingness to work in a retail pet care environment
- commitment to uphold animal safety and humane care standards
- eligibility to work in the assigned location
- ability to travel occasionally for training and community events
- must comply with company policies and safety protocols
Job Qualifications
- 3+ years of management experience (retail leadership preferred)
- strong people leadership, coaching, and talent development skills
- solid business, financial, and operational acumen
- excellent communication, problem-solving, and organizational abilities
- a genuine passion for pets and customer service
- high school diploma or GED preferred
- completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- create an environment where pets and pet parents feel welcomed, supported, and cared for
- lead with integrity, transparency, and an unwavering commitment to doing what's right for pets
- build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- own the business: drive sales growth, profitability, and operational excellence
- analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- manage labor, payroll, and expenses to maximize productivity and results
- execute merchandising, inventory, and operational processes to brand and safety standards
- represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- develop a strong leadership bench and succession plan
- lead performance management, coaching, and accountability for all partners
- promote continuous learning, growth, and career development
- foster a culture of teamwork, inclusion, and shared ownership
- meet or exceed sales, profitability, and operational goals
- leverage Petco tools, programs, and insights to grow the business
- review and act on reporting, audits, and Pet Care Center visits
- ensure safe opening and closing procedures and adherence to security protocols
- maintain store appearance, cleanliness, and safety standards
- protect pets, partners, and merchandise through strong loss prevention and inventory controls
- complete required administrative, payroll, and inventory tasks accurately and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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