General Manager - The Valley Hotel a Curio Collection by Hilton
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $98,500.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Daily Pay
team member hotel discount program
Uniforms Provided
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid PTO
401k with employer match
Food and beverage discounts
Tuition Reimbursement
Job Description
Valor Hospitality is a distinguished hospitality management company dedicated to delivering exceptional service and creating meaningful experiences through thoughtful hospitality and sustainable dining practices. Known for their passion, attention to detail, and commitment to quality, Valor Hospitality supports a diverse range of properties worldwide. Their team is made up of hospitality-driven professionals who strive to exceed service expectations, enrich community relationships, and uphold high operational standards. Valor Hospitality takes pride in fostering an environment where creativity and local flair are encouraged, making each property they manage a unique and cherished destination for travelers and guests. Their focus on sustainability and... Show More
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- Minimum 5 years of general manager or senior management experience in full-service hotels
- Proven track record of financial management and operational leadership
- Ability to work long hours including nights, weekends and holidays
- Physical ability to perform duties requiring standing, walking, bending, lifting up to 50 pounds
- Strong interpersonal and communication skills
- Willingness to relocate
- Commitment to uphold high standards of guest service and team leadership
Job Qualifications
- Experience managing high volume full-service hotel properties
- Preferably Hilton brand experience
- Strong leadership and management skills to motivate and inspire teams
- Expertise in guest service excellence focused on customer satisfaction and problem resolution
- In-depth operational knowledge of hotel departments including front desk, housekeeping, food and beverage, and maintenance
- Financial acumen with skills in budget management, financial data analysis and profitability optimization
- Excellent verbal and written communication skills
- Ability to adapt and manage changing priorities in a dynamic environment
Job Duties
- Adhere to all written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions etc
- Develop departmental sales plan in conjunction with the Director of Sales and Marketing including specific tactics for revenue generation
- Set hotel goals both qualitative and quantitative
- Develop business and financial plans and monitor hotel performance according to plan
- Ensure the hotel meets all debt and lease term obligations and contractual requirements
- Develop associates for career advancement using performance review systems, cross training and development planning
- Oversee expense control systems with close monitoring of all department expenses including revenue to payroll ratio and appropriate forecasting
- Ensure all hotel policies and procedures are adhered to and associates are accountable for compliance
- Maintain exceptional guest relations through staffing, programming, service operations and maintenance
- Recruit, select and develop a qualified team of department leaders to balance guest satisfaction, associate retention and owner returns
- Actively participate in community and industry events to enhance local community reputation and brand relations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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