General Manager, The Ritz-Carlton New York, Central Park
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $300,000.00 - $398,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee stock purchase plan
Life insurance
Flexible spending account
Job Description
The Ritz-Carlton New York Central Park is a prestigious luxury hotel located at 50 Central Park South, New York, known for delivering exceptional hospitality experiences and setting the industry standard for elegance and service. As part of the global portfolio of Marriott International, The Ritz-Carlton brand is synonymous with refined luxury, exclusivity, and meticulous attention to detail. Marriott International is one of the world's leading hospitality companies, offering a diverse collection of brands that encompass distinctive experiences worldwide. The Ritz-Carlton New York Central Park elevates the guest experience through its commitment to excellence, creating memorable moments for each visitor by... Show More
Job Requirements
- education level of associate or bachelor’s degree in relevant field
- minimum of 6 to 8 years experience in management operations, sales, marketing, finance, or related areas
- willingness to work flexible hours including weekends and holidays
- prior experience in luxury hotel management
- strong leadership and people management skills
- ability to drive business growth and deliver financial targets
- effective communication and strategic planning skills
- commitment to upholding brand standards and quality service
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related field with 8 years of relevant experience
- OR 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related field with 6 years of relevant experience
- preferred 10 or more years in senior management at a Four Star/Four Diamond hotel
- demonstrated progressive career growth and exceptional performance
- ability to work flexible hours including weekends, holidays, and late nights
- proven leadership skills
- strong business acumen and financial management capabilities
- excellent communication and interpersonal skills
Job Duties
- Function as the primary strategic business leader of the property
- manage all aspects of the hotel operation including guest and employee satisfaction
- oversee human resources, financial performance, sales, and revenue generation
- implement The Ritz-Carlton brand service strategy and initiatives
- hold property leadership accountable for strategy execution and professional development
- leverage sales engines and initiate independent sales activities
- build strong relationships with property owners and local community
- represent The Ritz-Carlton brand in leadership actions
- develop and execute business plans aligned with brand strategies
- oversee talent management and organizational capability
- ensure compliance with brand policies and standards
- manage employee and labor relations
- collaborate with revenue management on pricing strategies
- actively promote the property and brand image
- conduct quality assurance audits
- analyze business performance data
- maintain positive guest and public relations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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