Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $275,000.00 - $315,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Annual bonus
Long-term incentives
Employee Discounts
Job Description
The Palmer House, a Hilton Hotel, is an iconic and historic property located in downtown Chicago. It stands as a testament to the city's architectural grandeur and rich heritage, having been originally opened in 1871 as a lavish wedding gift and then rebuilt after the Great Chicago Fire. Recognized as one of North America's longest continuously operating hotels, the Palmer House boasts stunning French-inspired design elements, glittering Tiffany-style chandeliers, and historic frescoes that reflect its Gilded Age glamour. Situated just steps from key attractions such as Millennium Park, the Art Institute of Chicago, and premier shopping on State Street, the... Show More
Job Requirements
- Minimum 5 years’ hotel general manager experience with properties of 500 rooms and $50M annual revenue
- Proven leadership ability in large, legacy hotel operations
- Strong financial and commercial management skills
- Experience in managing sales clusters and sales team partnerships
- Ability to lead renovation and capital projects
- Skilled in driving performance across multiple demand segments
- Strategic and people-focused leadership approach
- Effective communication and motivational skills
- Hilton brand familiarity preferred
- Knowledge of local market dynamics
- Experience working in unionized environments preferred
Job Qualifications
- Minimum of 5 years’ experience as a Hotel General Manager in a large property with 500 rooms and $50M+ annual revenue
- Proven leadership in big box hotels balancing legacy and modern service delivery
- Strong financial and commercial acumen
- Success in managing hotels within sales clusters and working with centralized sales teams
- Experience leading hotels through renovation or capital improvement phases
- Skilled in driving performance across diverse demand segments
- Strategic, people-focused leadership capabilities
- Preferred - experience partnering with union leadership
- Exceptional communication and public speaking skills
- Hilton brand experience
- Local market experience
Job Duties
- Oversee all hotel operations to ensure exceptional guest experiences
- Lead and motivate a large, diverse team
- Manage financial performance, including budgeting and forecasting
- Partner with ownership and Hilton corporate to align strategy and enhance service standards
- Drive performance across various demand segments including group business and food & beverage
- Lead renovation and capital improvement projects in collaboration with stakeholders
- Foster a positive and inclusive culture aligned with Hilton values
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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