General Manager - The Nashville Reserve, By Oliver

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,800.00 - $71,500.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

The Nashville Reserve, by Oliver, represents a distinctive and boutique lodging experience located in the vibrant heart of downtown Nashville. This guesthouse is housed in a historic landmark building that was once a working bank, preserving unique architectural elements such as soaring ceilings and original steel vault doors. These features are artfully combined with modern, residential-style suites that cater specifically to guests seeking a relaxed yet elevated alternative to traditional hotel accommodations. The property offers an environment perfect for both short stays and extended visits, providing a sophisticated space designed for living, working, and socializing.

Oliver is a renowne... Show More

Job Requirements

  • must be eligible to work in the USA
  • minimum of 2 years experience in 3 or 4-star hospitality
  • minimum of 3 years leadership experience
  • ability to work flexible hours
  • physical ability to stand for up to 12 hours
  • capable of bending, stooping, twisting, lifting up to 20 pounds regularly and 50 pounds occasionally
  • proficient with Microsoft Office suite
  • knowledge of hospitality legislation
  • strong interpersonal and problem-solving skills
  • entrepreneurial mindset
  • business acumen

Job Qualifications

  • minimum of 2 years progressive combined experience in 3 or 4-star hotel or hospitality organization
  • at least 3 years in a leadership role such as General Manager, Assistant General Manager, Director of Operations, or Hotel Manager
  • experience in lifestyle brand
  • excellent knowledge of hotel business management including sales, front and back of house operations, food and beverage, P&L and financial management, capital projects, and facilities management
  • proficient in Microsoft Excel, Word, and PowerPoint
  • knowledge of federal, state, and local legislation related to hotel operations
  • excellent time management and prioritization skills
  • strong interpersonal skills and ability to maintain effective relationships
  • effective problem-solving and communication skills
  • ability to work flexible schedule
  • entrepreneurial skill
  • business minded
  • eligibility to work in the USA
  • ability to stand and perform physical tasks for extended periods

Job Duties

  • establish strong relationships, internal and external
  • supervise and develop the performance of all hotel operating departments
  • create, implement and ensure full compliance with operating controls, SOP’s, policies, procedures, and service standards
  • handle all guest concerns and complaints promptly and effectively
  • promote hotel in industry or trade organizations
  • ensure regular upkeep, repair, and maintenance of hotel and facilities
  • conduct personal inspection of guest rooms, public areas, back of house
  • develop corrective action lists for housekeeping, maintenance, and operating departments
  • lead guest service through example and establish service standards
  • review Front Office results to maximize room revenue
  • monitor sales levels and initiate solutions for negative trends
  • manage profitability ensuring revenue, payroll, cost of sales, and operating costs meet goals
  • develop and implement cost savings initiatives
  • analyze profit and loss and prepare monthly ownership recaps
  • ensure monthly financial outlooks for Rooms, Food & Beverage, and Sales are on target
  • collaborate with Sales and Revenue Management to maximize room yield
  • assist with procurement and vendor contracting
  • forecast operating staff and costs monthly
  • review financial statements and approve expenses
  • regularly assess major expenses for wise expenditure

OysterLink simplifies hospitality hiring.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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