Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $125,000.00 - $150,000.00
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Life insurance
short-term disability
long-term disability
Paid Time Off
Flexible spending account
Employee assistance program
legal services
Identity Theft Protection
Career coaching
bonus plan
Job Description
Cool Today is a well-established company with over 50 years of experience in the home services industry, specializing in air conditioning and heating installations and services, indoor air quality solutions, plumbing, and electrical products. As a locally owned and operated business, Cool Today has built a strong reputation for reliability, performance, and outstanding customer service. The company prides itself on its dedicated team of creative and energetic employees who strive to provide the best customer experience every day. Cool Today fosters a dynamic and collaborative work environment where new ideas are embraced, success is rewarded, and career growth is actively... Show More
Job Requirements
- 10+ years management experience
- 5+ years overseeing day-to-day operations of a home services (HVAC, electrical and plumbing) business unit
- proven track record of business growth
- experience managing profit and loss
- customer-facing experience
- ability to lead and mentor teams
- experience working in small to medium-sized companies
Job Qualifications
- 10+ years management experience
- 5+ years overseeing day-to-day operations of a home services (HVAC, electrical and plumbing) business unit
- track record of year over year business growth
- proven success implementing and attaining KPIs
- profit and loss experience
- experience in a customer-facing role
- experience working for a small to medium-sized company
- train, coach, and mentor company leaders
Job Duties
- be a driver of business growth in an accelerated time period
- provide excellent leadership to teams and individual employees
- lead, coach, mentor, train, and manage 3-5 managers
- empower others to do what it takes to provide unparalleled customer service to mitigate customer complaints
- develop and implement processes and structure to achieve profit and growth goals, and manages expenditures operational excellence
- manage revenue through analyzing profitability and finding ways to improve inefficiencies
- provide outstanding organizational processes to ensure efficient planning of material distribution and labor forecasting to exceed customer satisfaction while ensuring a positive financial performance
- be the liaison across support teams, procurement, field teams, sales, and technical services to ensure best practices are always utilized
- ensure accurate inventory controls are in place for fleet, parts and materials to reduce discrepancies
- diplomatically and collaboratively work with vendors, government entities, community leaders and other 3rd party partners
- execute the business plan, implement new strategies, and document processes
- create and hold others accountable to the achievement of KPIs
- promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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