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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $57,435.00 - $95,550.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Dental Insurance
401(k)
Store discount
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Paid holidays
Health Insurance
Paid Time Off
Job Description
Macy's is an iconic American department store with a rich history spanning over 160 years. Known for its commitment to innovation and tradition, Macy's has become a household name celebrated for its inspiring stores and irresistible products. The company is deeply embedded in American culture, famously hosting beloved events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Macy's is not just a retail giant; it represents memorable moments and milestones for countless customers and colleagues, fostering a unique work environment that values every individual’s story and contribution. With a diverse and inclusive work culture, Macy’s... Show More
Job Requirements
- High School diploma or equivalent
- 2+ years of retail restaurant or food service management experience
- ServSafe certified or food handler permit as required by state or local health department
- Ability to obtain Starbucks certifications within introductory period
- Ability to perform physical tasks including heavy lifting constant moving remaining stationary for at least two hours stooping kneeling crouching climbing ladders and reaching above eye level
- Ability to work a flexible schedule including days evenings weekends and holidays
Job Qualifications
- High School diploma or equivalent
- 2+ years of retail restaurant or food service management experience
- Starbucks or Starbucks licensed café experience preferred
- ServSafe certified or food handler permit as required by state or local health department
- Ability to obtain Barista Basics Barista Trainer Daily Ops and LS Leader certifications within introductory period
- Strong leadership communication and collaboration skills
- Experience in operational and financial management
- Customer service excellence
- Knowledge of food quality safety and compliance standards
Job Duties
- Oversee all aspects of café operations ensuring a safe efficient and brand-right environment that meets Starbucks Macy’s Foods Division and Health Department standards
- Recruit hire train and develop Supervisors and Baristas building a motivated and high-performing team
- Deliver exceptional customer service by modeling Starbucks customer connection standards and Macy’s service expectations
- Ensure consistent preparation presentation and merchandising of all food and beverage products in alignment with Starbucks standards
- Develop and execute schedules and labor plans that optimize productivity control costs and maintain excellent service levels
- Manage ordering receiving inventory and invoice processing to achieve targeted food and beverage costs and stay within budget
- Review financial reports and take appropriate action to meet sales expense and profit goals
- Ensure full compliance with food safety sanitation and health regulations while maintaining a clean and organized café environment
- Oversee cash handling point-of-sale operations and adherence to all financial policies and procedures
- Build strong partnerships with Macy’s leadership and Starbucks District Managers to align on strategy goals and operational priorities
- Serve as a role model in professionalism appearance communication and alignment with company values
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues customers and communities
- In addition to the essential duties mentioned above other duties may be assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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