Five Iron Golf NYC LLC

General Manager Social - Golf, Food and Beverage *All Locations*

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $115,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
accident insurance
critical illness insurance
401(k)
Meals included

Job Description

Five Iron Golf is a dynamic and innovative sports entertainment company backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments. The company seamlessly blends cutting-edge technology with exceptional hospitality-driven service across its network of sports bars, restaurants, and entertainment venues. With 35 locations already open and more than 50 additional locations in development around the globe, Five Iron Golf is rapidly expanding its footprint while maintaining a strong commitment to innovation, inclusivity, and community engagement. The brand stands out in the highly competitive entertainment and hospitality market by offering unique experiences revolving around golf simulators paired with top-notch food... Show More

Job Requirements

  • 5+ years of hospitality management experience with at least 3 recent years as assistant general manager or general manager
  • strong leadership ability and willingness to lead by example
  • excellent communication, time management, and organizational skills
  • upbeat energy and enthusiasm and a positive attitude
  • ability to think on your feet and manage customer expectations
  • ability to work in a fast-paced environment
  • availability to be present in the space on evenings, weekends and holidays
  • ability to stand, walk and bend for long periods and maneuver stairs
  • ability to obtain proper licensing and certifications for the location

Job Qualifications

  • 5+ years of hospitality management experience with at least 3 recent years as assistant general manager or general manager
  • strong leadership ability and willingness to lead by example
  • excellent communication, time management, and organizational skills
  • upbeat energy and enthusiasm and a positive attitude
  • ability to think on your feet and manage customer expectations
  • ability to work in a fast-paced environment
  • availability to be present in the space on evenings, weekends and holidays
  • ability to stand, walk and bend for long periods and maneuver stairs
  • ability to obtain proper licensing and certifications for the location

Job Duties

  • Drive revenue through simulator rentals, food and beverage sales, and league sales
  • recruit, hire, and train or oversee recruiting, hiring, and training of social staff
  • actively evaluate employee performance to ensure daily business needs are met
  • manage and oversee all operations of the social side of the business including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and social staff scheduling
  • take pride and ownership of each guest's enjoyment, ensuring above-and-beyond service standards for all staff
  • acquire and maintain comprehensive knowledge of all products and services to confidently sell and cross-sell offerings
  • manage the social profit and loss of the location by controlling labor and operating costs
  • build relationships within the community, foster loyalty, and encourage repeat business through engagement and marketing
  • collaborate with team members and corporate representatives to align efforts and achieve goals
  • ensure location complies with health and safety regulations and local laws including alcohol service

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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