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General Manager, SkyMiles CoBrand Portfolio Management and Strategy
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
Profit sharing program
Performance incentives
401(k) with company contributions up to 9%
Paid vacation
Paid personal time
Paid holidays
Paid maternity/parental leave
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Family care assistance
wellbeing programs
flight privileges
Career development programs
community service opportunities
Inclusion initiatives
Recognition rewards
Employee Discounts
Job Description
Delta Air Lines, headquartered in Atlanta, Georgia, is one of the world's leading airlines known for its exceptional service, innovative programs, and extensive flight network. With a commitment to delivering superior customer experiences, Delta continuously strives to innovate and lead in the airline industry. The company prides itself on a culture grounded in values such as Care, Integrity, Resilience, and Servant Leadership. Delta provides a dynamic work environment where employees are valued and supported through comprehensive benefits, competitive compensation, and numerous opportunities for professional development. The airline has a rich legacy of commitment to diversity, inclusion, and sustainability, making it... Show More
Job Requirements
- Possess a high school diploma, GED, or high school equivalency
- Be at least 18 years of age and authorized to work in the United States
- Ability to travel up to 30 percent of the time
- Demonstrate priority for safety and security of self, others, and personal data
- Be thoughtful while taking risks to achieve speed to market
- Analytical thoroughness with collaboration skills
- Strong communication skills for different audiences
- Customer-first mindset
- Experience in business and technical environments
- Leadership experience
- Ability to interact with senior leaders
- Be a fast learner and resilient
- Respect for privacy
- Embrace diversity
Job Qualifications
- Experience leading cross-functional teams and developing people
- Analytical and collaborative skills to synthesize and communicate complex concepts simply
- Customer-first mentality with a passion for product innovation
- Commercial foresight and strong influencing skills
- Blend of business and technical experience with ability to analyze financial data
- Effective interaction and recommendation ability with senior leaders
- Resilient self-starter with ability to work independently and in teams
- Demonstrated respect for data privacy
- Embraces diversity in people, thinking, and styles
Job Duties
- Partner with American Express and Delta stakeholders to deliver long-term strategy to achieve the industry’s most valuable co-brand portfolio
- Drive technology implementations that build new capabilities for direct customer marketing and improve existing customer experience
- Maintain a strong understanding of customer needs and credit card competitive environment
- Evaluate and prioritize pipeline of new products and features to engage existing customers and differentiate Delta's co-brand portfolio
- Lead and develop a strong team supporting growth and delivering insights
- Negotiate new contractual agreements with American Express and ensure delivery of existing agreements
- Plan, prepare, and deliver presentations to senior leaders inside and outside of Delta
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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