NANDO'S logo

NANDO'S

General Manager - Silver Spring

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,000.00 - $103,135.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Vacation Time
sick leave
Sales bonuses
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan

Job Description

Nando's is a renowned restaurant brand dedicated to becoming the most loved name in North America by sharing the unique spirit of Nando's PERi-PERi with every guest. As a business that prioritizes people, Nando's thrives by placing genuine care, compassion, and kindness at the core of its operations. The company is committed to designing and building a business model that fully addresses consumer needs while embracing a culture centered on values and a shared vision. This vibrant brand is continuously evolving and is focused on making a positive impact every day through its actions and interactions with customers, team members,... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum 3 years of restaurant management experience
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • knowledge of food safety regulations
  • proficiency in cash handling and inventory management
  • availability to work flexible hours including evenings and weekends
  • ability to lead and develop a diverse team
  • valid work authorization in the country of employment

Job Qualifications

  • previous restaurant management experience
  • proven leadership and team development skills
  • strong communication and interpersonal skills
  • knowledge of food safety and operational standards
  • proficiency in cash management and inventory control
  • ability to delegate effectively and empower team members
  • experience with scheduling and labor management
  • ability to analyze sales data and business metrics
  • high school diploma or equivalent
  • commitment to embodying company values and culture

Job Duties

  • be a leader of your team by inspiring confidence in their abilities
  • create a pipeline of future leaders by effectively training, coaching, and developing your people to take on additional responsibility
  • engage with guests and Nandocas to develop relationships and create lasting connections
  • practice and support appropriate goal setting with Assistant General Manager and Restaurant Managers
  • practice and always exude professional language and demeanor to navigate and resolve situations with both Nandocas and guests
  • effectively delegate tasks to empower and develop your Assistant General Manager and Restaurant Managers
  • own and execute performance reviews
  • display complete knowledge and ownership of Nando's food safety and operational standards to ensure a safe guest and Nandoca experience
  • be the example for the safety and security of your People and Restaurant by safeguarding keys, securing doors, and setting the alarm
  • ensure the weekly completion and accuracy of inventory, administrative file, and validity of time keeping for submitting to Payroll
  • teach and manage the skill of writing effective Manager and Nandoca schedules that properly correlate to financial targets
  • practice and lead responsible Cash Management including monies issued, safe counts, deposit preparation, cashier check outs, discount authorizations, refunds, and voids following Nando's policies
  • thoroughly execute all opening duties including reading the Manager Communication Log (MCL), reviewing the staff line up for the shift, checking catering orders and ensuring operational preparedness to execute, reviewing sales forecast for the day, validating previous day's inventory, completing prep sheet, completing any food and beverage orders required, counting safe, assigning cash drawers, ordering change, completing chicken cook sheet
  • own Back of House duties during the shift including completion of prep and pull/thaw lists, full utilization of the cook sheet to call chicken, and consistently performing timely and accurate line checks
  • thoroughly conduct a Shift Changeover including ensuring the next manager and team of Nandocas are set up for success by making sure that all AM monies and safe are reconciled, food and production levels are validated, a final walk through is conducted and the Manager Communication Log (MCL) has been updated
  • thoroughly execute all closing duties including conducting final walk through to check for cleanliness, setting up catering orders for the next day, completing closing inventory, reconciling all cash for the day, validating all time keeping for the day, running end of day reports, updating the Manager Communication Log (MCL)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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