Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $125,000.00 - $130,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
Job Description
GardaWorld is a global leader in sophisticated security solutions, dedicated to making the world a safer place. With a strong presence worldwide, GardaWorld Security offers tailored security services that are both innovative and reliable. Recognized as a Great Place to Work certified company in the United States, GardaWorld values its employees and emphasizes career growth and professional development. The company prides itself on a culture of integrity, respect, and accountability, providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, veteran status, or disability. Located in Oklahoma City, OK, GardaWorld is looking for a highly skilled... Show More
Job Requirements
- Authorized to work in the United States
- A bachelor's degree in business administration or a related field
- A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards
- 7+ years of contract security operations experience
- 4+ years of management experience
Job Qualifications
- Authorized to work in the United States
- A bachelor's degree in business administration or a related field
- A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards
- 7+ years of contract security operations experience
- 4+ years of management experience
Job Duties
- Analyze branch financial reports monthly to identify trends, inefficiencies, and opportunities for cost savings
- Collaborate with operations and sales teams to optimize staffing levels while maintaining service quality
- Implement pricing strategies and service packages that balance competitiveness with profitability
- Identify and pursue new business opportunities within the branch territory
- Monitor budget adherence for overtime, training, and administrative expenses
- Track all employee hours daily and ensure proper approval of overtime requests
- Communicate proactively with clients about schedule changes or additional coverage needs
- Implement scheduling strategies to minimize unnecessary overtime without compromising service levels
- Conduct regular audits of timekeeping and billing to ensure accuracy
- Conduct regular one-on-one meetings with managers and staff to address concerns and recognize achievements
- Facilitate team-building activities and professional development programs
- Maintain open communication channels for feedback and suggestions
- Address employee grievances promptly and implement retention strategies
- Personally visit all key clients on a weekly, monthly, or quarterly basis, depending on account size
- Conduct client satisfaction assessments and follow up on any service issues immediately
- Develop strong relationships with client decision-makers to anticipate needs and propose solutions
- Coordinate with operations to ensure consistent, high-quality service delivery
- Identify staffing gaps and develop targeted recruitment strategies
- Conduct interviews, screen candidates, and participate in the hiring process
- Collaborate with HR to ensure timely onboarding and training of new hires
- Create individual development plans with clear milestones for skill growth
- Provide mentorship, coaching, and performance feedback regularly
- Assign progressively challenging responsibilities to prepare candidates for promotion
- Monitor progress and adjust development plans as needed
- Complete all required training for each system and participate in ongoing refresher sessions
- Use software to streamline scheduling, payroll, client reporting, and employee management
- Ensure all branch data is accurate and up-to-date in real time
- Maintain thorough knowledge of all company policies, procedures, and regulatory requirements
- Conduct routine audits of branch operations to ensure compliance
- Ensure all employees complete required training and certifications
- Report and address compliance gaps immediately
- Model professionalism, integrity, and respect in all interactions
- Demonstrate accountability and ethical decision-making
- Encourage a positive workplace culture by recognizing and supporting team members
- Adapt to changing business needs and priorities as directed by senior leadership
- Support cross-functional initiatives and special projects
- Provide coverage or support in operational areas as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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