Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
RISE Uptown Phoenix is a unique, design-forward boutique hotel located in the vibrant Uptown district of Phoenix, Arizona. This one-of-a-kind property offers a distinct blend of personality, style, and a welcoming atmosphere, making it a standout destination for travelers seeking an authentic and memorable stay. As a boutique hotel, RISE Uptown Phoenix emphasizes a full-service hospitality experience that combines personalized service with innovative design elements, ensuring guests enjoy a vibrant yet comfortable environment. The hotel is deeply rooted in the local culture, reflecting the eclectic and dynamic spirit of the Uptown Phoenix neighborhood through its thoughtful design, exceptional service, and... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum 10 years in hotel leadership roles with at least 2 years as General Manager or Director of Operations
- Proven track record of operational and financial improvement in a hotel setting
- Experience with boutique, lifestyle, or independent hotels highly desirable
- Ability to lead and motivate teams effectively
- Strong financial and commercial acumen
- Exceptional communication and organizational skills
- Physical capability to sit, stand and walk for varied durations
- Ability to lift approximately 15 pounds
- Strong written and verbal communication skills
- Ability to multitask and work under deadline pressure
- Dexterity to operate office equipment such as computers, phones, and printers
Job Qualifications
- 10+ years of hotel leadership experience, including at least 2 years as a General Manager or Director of Operation
- Proven success leading a hotel through operational or financial improvement
- Strong background in boutique, lifestyle, or independent hotels preferred
- Demonstrated ability to build and retain high-performing teams
- Experience managing both rooms and F&B operations
- Excellent communication, organizational, and leadership skills
Job Duties
- Lead the full operational and financial turnaround of a uniquely positioned boutique hotel
- Rebuild and inspire a high-performing team rooted in accountability, service excellence, and pride
- Strengthen guest satisfaction through hands-on engagement, visibility, and a commitment to memorable experiences
- Drive revenue growth through creative programming, community engagement, and strong commercial strategy
- Implement disciplined operational standards that improve efficiency, consistency, and profitability
- Partner closely with ownership to set clear goals, track performance, and execute a shared vision
- Foster a culture where hospitality feels personal, thoughtful, and unmistakably RISE
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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