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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,900.00 - $71,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Paid parental leave
educational assistance
Company paid life insurance
Short term disability insurance
long term disability insurance
Employee Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the eighth largest hotel company in the United States, distinguished by its remarkable growth and extensive domestic and international footprint. The company operates an exceptional blend of full-service and focused hotels strategically located in major cities, providing guests with a diverse and unique hospitality experience. Sonesta's presence spans over 1,000 properties across eight countries, offering a wide range of accommodations from owned, managed to franchised hotels. Driven by a passion for hospitality, Sonesta prides itself on delivering service that is both loyal and purpose-driven, creating meaningful connections with guests through unforgettable experiences.
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Job Requirements
- Bachelor's degree or equivalent combination of education and experience
- Minimum five years of related work and management experience
- ServSafe certified
- Ability to stand, walk, sit, use hands, reach, talk, hear, taste and smell
- Capacity to frequently climb, balance, stoop, kneel, crouch or crawl
- Ability to frequently lift and move up to 50 pounds
- Specific vision abilities including color vision required
- Able to comply with health, safety and sanitation regulations
- Strong interpersonal skills
- Willingness to provide staff counseling, coaching and discipline
- Adept at completing administrative financial and personnel tasks on time and accurately
Job Qualifications
- Bachelor's degree from a four-year college or university preferred
- Five years of related work experience plus management experience
- General Manager experience preferred
- Training in hospitality or restaurant management
- ServSafe certification
- Ability to perform essential job duties satisfactorily
- Knowledge of health and safety regulations
- Strong leadership and communication skills
- Experience managing a fine dining restaurant team
- Familiarity with food and beverage inventory and cost control
- Ability to respond to guest complaints in a professional manner
Job Duties
- Oversees and supervises day-to-day activities
- Plans and organizes work
- Communicates and enforces policies and procedures
- Ensures prompt and efficient service of all meals, functions and beverage to the required standards
- Responsible for ensuring that Front of the House Staff are trained and follows Home on the Range SOP's as well as Sonesta's Service Standards
- Provides staff counseling, coaching, and discipline as required
- Ensures compliance with company and statutory hygiene standards in all areas
- Ensures a safe working and guest environment to reduce the risk of injury and accidents
- Responds to complaints, taking appropriate action to convert dissatisfied guests
- Circulates throughout the restaurant maintaining a high profile with customers and staff
- Remains informed on industry trends and makes suggestions for improvement
- Achieves budgeted revenues, controls expenses, labor costs, and maximizes profitability
- Maintains security and proper storage of restaurant inventory and equipment
- Ensures all restaurant equipment is operational and cleaned regularly
- Attends Food & Beverage meetings
- Adheres to company standards to increase sales and minimize costs
- Completes financial and personnel/payroll administrative duties accurately
- Maintains professional restaurant image including cleanliness and appearance standards
- Develops employees with feedback and performance reviews
- Oversees management of Wine Cellar and Bar R'evolution beverage program
- Performs other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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