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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
This position is with a Quick Service Restaurant (QSR), a fast-paced dining establishment known for quick, efficient service and quality food offerings. The restaurant is part of a thriving and competitive sector that focuses on delivering fast, convenient meals to customers while maintaining high standards of food safety, quality, and customer satisfaction. The QSR industry appeals to a broad demographic, offering affordable and accessible dining options. The establishment operates in a vibrant environment where customer experience, operational efficiency, and profitability are paramount to success.
The General Manager role is pivotal in overseeing the comprehensive operation and performance of the ... Show More
The General Manager role is pivotal in overseeing the comprehensive operation and performance of the ... Show More
Job Requirements
- High school diploma or GED
- 3+ years of restaurant management experience
- proven experience managing financials, labor, and inventory
- strong leadership skills
- excellent communication skills
- ability to work in a fast-paced environment
- proficiency in POS systems
- flexible availability
- physical ability to stand for long periods
- ability to lift up to 50 pounds
- ability to bend, stoop, reach, and move throughout the restaurant
- ability to work in kitchen environment with exposure to heat, cold, and noise
Job Qualifications
- High school diploma or GED required
- associate’s or bachelor’s degree preferred
- 3+ years of restaurant management experience, preferably in quick service or fast food
- proven experience managing restaurant financials, labor, and inventory
- strong leadership, coaching, and team-building skills
- excellent communication, problem-solving, and decision-making abilities
- ability to work in a fast-paced environment and handle multiple priorities
- proficient in POS systems, scheduling software, and basic computer applications
- flexible availability, including mornings, evenings, weekends, and holidays
Job Duties
- Oversee all daily restaurant operations to ensure compliance with brand standards, policies, and procedures
- ensure high standards of food quality, speed of service, cleanliness, and hospitality
- monitor and maintain proper inventory levels and ordering processes
- ensure preventative maintenance and upkeep of restaurant equipment and facilities
- manage cash handling procedures, deposits, and store security practices
- drive sales growth and maximize restaurant profitability
- manage labor, food, paper, and controllable costs within budget targets
- review financial reports, profit and loss statements, and operational metrics to identify opportunities for improvement
- develop and execute action plans to improve operational and financial performance
- recruit, hire, train, coach, and retain team members and shift managers
- provide ongoing performance feedback and conduct performance evaluations
- build a positive team culture focused on accountability, service, and results
- create work schedules that support business needs while managing labor costs
- ensure proper staffing levels for all shifts
- promote a customer-first culture and ensure prompt resolution of guest concerns
- monitor customer service standards and coach employees to deliver an exceptional guest experience
- maintain a strong presence in the dining room and service areas during peak periods
- ensure compliance with all health, safety, food safety, and sanitation requirements
- maintain compliance with company policies, local, state, and federal labor laws
- ensure team adherence to workplace safety procedures and risk management practices
- maintain accurate records, certifications, and required documentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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