Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid Vacations
bonus program
educational assistance
Tuition Reimbursement
rewards and recognition
Business Leadership training
401k program with match
Paid sick time
Discount Program
Car Discounts
Fun company events
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Job Description
McDonald's is the world's largest chain of quick service restaurants, renowned for its commitment to quality, service, cleanliness, and value. Established over several decades, McDonald's operates thousands of locations globally, making it a household name and a leader in the fast food industry. The company prides itself on fostering a culture that values teamwork, innovation, and professional growth, providing opportunities for employees to develop their skills and advance their careers in a supportive and dynamic environment. McDonald's offers a diverse work environment where team members from all backgrounds come together to deliver a consistent customer experience that exceeds expectations.
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Job Requirements
- high school diploma or equivalent
- minimum of 3 years experience in restaurant management or related field
- ability to lead and motivate a team
- strong communication skills
- knowledge of health and safety regulations
- availability to work flexible hours including weekends and holidays
- capable of managing multiple tasks under pressure
- basic computer literacy
- valid work authorization.
Job Qualifications
- high school diploma or equivalent
- previous restaurant management experience preferred
- excellent interpersonal and communication skills
- strong leadership abilities
- knowledge of food safety standards and labor laws
- ability to analyze financial reports and use data to make informed decisions
- experience in coaching and developing teams
- proficiency in implementing marketing strategies
- problem-solving skills
- customer service orientation.
Job Duties
- protects the McDonald's brand by ensuring that restaurants meet McDonald's QSC operational standards, food safety standards, and labor laws
- demonstrates customer-first service by consistently observing restaurant operations, troubleshooting shift management, taking on-the-spot corrective actions, and recognizing successes
- proactively teaches and coaches restaurant managers and restaurant leadership teams to execute the 12 restaurant systems (QSC Play book) that produce consistently high levels of QSC
- partners with ROIP subject matter expert (e.g., Operations Consultant, Training Consultant) to conduct ROIP system review day and develops action plan to address 3 systems targeted for improvement
- responsible for the execution of the action plan in each restaurant to ensure that systems are improved, and targeted results are achieved
- ensures that restaurants properly execute Local Store Marketing (LSM), national and co-op promotions and the execution of new products and processes
- collaborates with the Operations Manager to develop the annual business plan for the profit center
- uses all information resources available (e.g., Restaurant data, Brand Standard Visit, Customer Experience Visit, 800-number, Bottom-Line commitment, QCR, Operations Report, P&L) to identify opportunities and threats to optimizing restaurant potential and adjusts business plan tactics accordingly
- consults and is accountable for creating a positive work environment while working shoulder-to-shoulder with restaurant managers and restaurant leadership team to accomplish business results (increased customer counts, increased sales and increased profits)
- completes various audits to ensure that their restaurants meet McDonald's standard practices and procedures (e.g., cash, security).
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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