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General Manager, Residence Inn by Marriott Long Beach
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $127,000.00 - $167,000.00
Work Schedule
Standard Hours
Job Description
Residence Inn by Marriott is a leading extended-stay hotel brand that helps guests thrive during long stays by providing spacious suites equipped with full kitchens and amenities designed for comfort and convenience. As part of Marriott International, Residence Inn embodies a rich service culture that delivers exceptional hospitality to both business and leisure travelers. Their commitment is to create an environment that feels like home for guests, emphasizing teamwork, associate engagement, and a genuine human touch in every interaction. Marriott International, recognized globally for its dedication to diversity and inclusion, ensures equal opportunities for all employees, valuing unique backgrounds and... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
- 6 years mixed management experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
- 4 years mixed management experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related area
- strong leadership and communication skills
- ability to manage financial and operational performance
- experience in sales and marketing management
- project management capability
- experience in human resources and team development
- proficiency in managing budgets and forecasts
Job Qualifications
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years mixed management experience
- OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 4 years mixed management experience
- proven leadership experience in hospitality management
- strong financial management skills
- excellent communication and interpersonal skills
- experience managing sales and marketing strategies
- ability to lead and develop teams
- project management experience
- knowledge of revenue management and profitability strategies
- proficient in quality assurance and operational standards
- skilled in human resource management and associate development
- ability to build and maintain customer relationships
- familiarity with hospitality industry tools and technology
Job Duties
- Manage general property performance
- sustain sales and marketing strategy
- drive profitability and revenue generation
- lead development and implementation of property-wide strategies
- act as steward of Residence Inn culture
- support brand service strategy and initiatives
- build and maintain relationships with key customers
- verify execution of service programs
- provide real-time feedback on service and operational standards
- review and follow-up on guest satisfaction scores
- ensure maintenance and cleanliness standards are met
- manage labor budget and flow between departments
- act as project manager for capital improvements
- delegate responsibilities effectively
- prepare for quality assurance audits
- manage relationships with decision makers at top accounts
- interact with guests to prospect new business
- work with Market Sales on sales strategy and targets
- coach associate selling strategies
- collaborate with Regional Sales Office
- develop new revenue streams
- ensure use of electronic sales tools
- participate in customer recognition events
- monitor sales strategy compliance
- manage financial performance and forecasts
- control operational costs
- update profit forecasts
- review invoices
- manage revenue management office relationship
- balance inventory for sellouts
- keep stakeholders updated
- prepare reports for owners
- conduct business reviews
- respond to sales information requests
- conduct performance reviews
- manage associate development
- deliver training and cross training
- manage HR transactions
- lead associates through property changes
- reinforce Residence Inn culture
- complete management training
- support recruitment and hiring
- manage communications and participate in conference calls
- prepare for Regional Director visits
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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