General Manager, Residence Inn by Marriott Chicago Downtown Magnificent Mile
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $168,000.00 - $221,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Stock package
Job Description
Residence Inn by Marriott Chicago Downtown Magnificent Mile is a distinguished extended-stay hotel located at the heart of Chicago, Illinois. As a part of the Marriott International family, Residence Inn prides itself on offering guests spacious suites equipped with full kitchens and all the comforts of a modern home. This hotel caters primarily to business and leisure travelers on long stays, providing exceptional service anchored in a culture of teamwork and personalized hospitality. The property is strategically situated on the Magnificent Mile, giving guests easy access to premier shopping, dining, and entertainment venues in downtown Chicago. Marriott International is known... Show More
Job Requirements
- Education requirement of 2-year or 4-year degree in relevant field
- Minimum years of professional experience dependent on degree earned
- Strong leadership and management skills
- Proven experience in hospitality operations
- Financial management capability
- Sales and marketing strategy experience
- Ability to communicate effectively with diverse stakeholders
- Capability to work full time on site
- Commitment to Marriott’s equal opportunity and nondiscrimination policies
- Ability to operate property technology systems
- Willingness to participate in community and business building activities
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major plus 6 years experience in relevant areas
- Or 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major plus 4 years experience
- Proven leadership skills in guest services, front desk, housekeeping, sales and marketing, or management operations
- Strong financial and business acumen
- Ability to develop and execute strategic business plans
- Experience managing budgets and profitability
- Excellent communication and interpersonal skills
- Ability to lead and coach diverse teams
- Knowledge of Marriott brand standards and operational requirements
- Understanding of sales and revenue generation strategies
- Experience with human resource management including performance reviews and training.
Job Duties
- Functions as the primary strategic business leader of the MSB property
- Oversees all aspects of operations including guest and employee satisfaction, financial performance, and sales
- Verifies and enforces implementation of brand service strategy and initiatives
- Develops and executes property-wide business plans
- Manages departmental labor budgets and financial controls
- Leads sales and marketing strategy in partnership with Regional Sales Office
- Builds and maintains relationships with property owners, brand leadership, and local community
- Leads human resource activities including training, performance reviews, and succession planning
- Ensures compliance with brand standards and manages capital improvement projects
- Analyzes property performance data and adjusts strategies accordingly
- Manages communication and reporting with stakeholders
- Participates in local community activities and builds strong business relationships
- Manages property cleanliness, maintenance, and technology operations.
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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