Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,600.00 - $75,600.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Travel Discounts
Employee assistance program
Flexible Paid Time Off
Work-life balance
401(k) with Company Match
Employee Stock Purchase Program
Job Description
Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and resort management, known for delivering exceptional experiences to its guests and owners. The company is committed to fostering a positive and inclusive work environment while providing outstanding service across its portfolio of resorts. Rancho Manana, one of Hilton Grand Vacations' distinguished properties, is a 38-unit resort offering guests a tranquil retreat with the perfect balance between nature and city life. Located conveniently near a golf course, a pool, and the acclaimed Tonto Bar and Grill that features stunning sunset views, Rancho Manana offers a unique vacation experience... Show More
Job Requirements
- Bachelor’s degree
- 5 years of management experience
- 3-5 years of assistant general manager or head of department experience in a comparable property
- comprehensive knowledge of vacation ownership and HOA laws
- financial principles expertise
- excellent communication skills
- leadership skills with ability to develop and retain teams
- commitment to diversity, equity, and inclusion
- ability to manage multiple operational areas
- strong customer focus
- ability to ensure compliance with labor laws
- willingness to take on challenges with energy and urgency
Job Qualifications
- Comprehensive knowledge of vacation ownership principles, practices, and procedures including HOA laws and regulations
- sound financial acumen to review and analyze resort and HOA financial status
- ability to foster a culture of diversity, equity, and inclusion
- excellent written and verbal communication skills
- 3-5 years of assistant general manager or head of department experience in a comparable property
- 5 years of management experience
- strong background in rooms division operations
- bachelor’s degree (BA/BS)
Job Duties
- Build strong internal and external customer relationships and deliver customer-centric solutions
- instill trust through honesty, integrity, and authenticity
- collaborate and build partnerships to meet shared objectives
- coordinate with business management to maintain accurate records and monitor cost controls
- take initiative and face challenges with urgency and enthusiasm
- ensure efficient operation of resort functions including front office, housekeeping, maintenance, security, and recreation through indirect supervision
- communicate continuously with the Homeowners Association Board of Directors
- develop and maintain budget and labor controls
- demonstrate leadership to acquire, develop, and retain an engaged team
- conduct periodic inspections of units, buildings, and grounds
- ensure guest and owner safety and security and maintain crisis management plans
- assure compliance with labor laws
- work closely with developer, homeowners association, project management, and sales and marketing leadership
- perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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