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General Manager (Raleigh)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Health savings account
short-term disability insurance
long-term disability insurance
basic life insurance
accidental death and dismemberment insurance
Optional life and AD&D coverage
Spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Employee assistance program
Tuition Reimbursement
401(K) retirement savings plan with company match
vacation days
Paid holidays
Paid sick leave
Paid parental leave

Job Description

TK Elevator is a global leader in the elevator and escalator industry, committed to delivering innovative and safe mobility solutions that improve people’s lives and the built environment. With a rich heritage of engineering excellence and a strong focus on safety, customer service, and operational excellence, TK Elevator has established itself as a trusted partner for commercial, residential, and infrastructure projects worldwide. The company offers a comprehensive portfolio of products and services, including new installations, modernization, maintenance, and repair, ensuring seamless vertical transportation for buildings of all sizes and types.

The role of General Manager at TK Elevator in... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience in elevator industry management
  • Minimum two years’ experience managing on a branch departmental level or equivalent
  • Proven experience in talent management and development
  • Strong problem-solving skills with data analysis capability
  • Ability to interpret complex technical materials
  • Compliance with safety and employment laws
  • Ability to perform essential functions with reasonable accommodations

Job Qualifications

  • Thorough knowledge of the elevator industry and general management methods within the elevator industry
  • Bachelor’s degree or extensive industry and management experience
  • Proven success managing and developing talent within the workforce
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Job Duties

  • Supervises department managers and superintendents by providing direction and training, and communicating company policies, procedures and objectives
  • Leads by example the company’s commitment to safety and administers the company safety program
  • Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business
  • Manages profit and loss (P&L) and uses accounting reports to measure each department’s performance to ensure monthly budgetary goals are met
  • Works with sales managers to increase customer base
  • Oversees retention of service contracts including direct involvement in all “at risk” customer accounts and plays a leadership role in customer retention programs
  • Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects
  • Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently
  • Recommends employee merit increases and meets with employees to review their compensation and bonus structure
  • Maintains a strong working knowledge of the overall market area
  • Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements and employment and labor laws
  • Maintains familiarity with company products and attends training
  • Maintains a strong working knowledge of union contracts and meets with local union representatives to resolve issues
  • Reviews and approves invoices, accounts receivables, write-offs and credits
  • Consults with regional and district teams in operations, sales, accounting, safety and human resources and coordinates HR matters
  • Responsible for multiple levels of approvals including purchasing, contract execution and price adjustments

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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