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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Prairie Flower Casino, located in Carter Lake, Iowa, is a prominent gaming and entertainment establishment owned and operated under the oversight of the Ponca Gaming Enterprise Board of Directors. As a recognized entity within the tribal gaming industry, Prairie Flower Casino offers a dynamic environment focused on providing exceptional gaming experiences while adhering strictly to tribal laws, regulatory standards, and ethical business practices. With a dedication to fairness, community partnership, and excellence in service, it embraces a mission centered on enhancing financial performance, guest satisfaction, and employee engagement. The casino operates under a PMO-type gaming license and is committed to... Show More
Job Requirements
- Ten years of demonstrated broad-based operational success in a senior executive management position within the gaming industry
- At least five years of experience as General Manager within a casino environment
- Bachelor's degree in Business Administration or related discipline
- Ability to obtain and maintain a valid Gaming license from Ponca Gaming Commission
- Valid driver's license with a safe driving record
- Flexible to work within a 24/7 operation including weekends, nights, and holidays
- Must have outstanding written and oral communication skills
- Must be able to act as liaison to local government and other interested parties
- Must possess extensive knowledge of Class II and Class III gaming
- Must know and understand complex laws, regulations, and guidelines governing casino and hotel operations, tribal law, and Native American casinos
- Ability to display cultural competence and operate effectively within a multi-cultural setting
- Must maintain composure and professionalism in high stress situations
- Must have basic math, cash handling, and other pertinent technical skills
Job Qualifications
- Ten years of demonstrated broad-based operational success in a senior executive management position within the gaming industry
- At least five years of experience as General Manager within a casino environment
- Bachelor's degree in Business Administration or related discipline
- Outstanding written and oral communication skills
- Knowledge of complex laws, regulations, and guidelines governing casino and hotel operations, tribal law, and Native American casinos
- Ability to display cultural competence and operate effectively within a multi-cultural setting
- Familiarity or ability to learn Tribal Gaming Ordinances, State/Tribal Compact, Minimum Control Standards, and Tribal Minimum Internal Control Standards
- Ability to act as liaison to local government and other parties
- Significant leadership ability, organizational and strategic agility, and ability to build, lead, and motivate teams
- Problem-solving and critical thinking skills
- Team-first mindset focused on collaboration and collective success
- Extensive knowledge of Class II and Class III gaming
- Ability to analyze, interpret and make operational, financial and budgetary decisions
- Basic math and cash handling skills
- Experience in people management, developing budgets, customer service, and public relations
- Ability to maintain composure and professionalism in high stress situations
- Flexibility to work within a 24/7 operation including weekends, nights, and holidays
- Ability to obtain and maintain a valid Gaming license from Ponca Gaming Commission
- Valid driver's license with a safe driving record
Job Duties
- Develops strategies and executes activities to drive and continually improve financial results, guest satisfaction, and human capital efficiencies
- Direct and coordinate activities to plan procedures, establish responsibilities, and coordinate functions among departments
- Direct and coordinate the promotion of services performed to develop new markets, increase the share of the market, and obtain a competitive position in the industry
- Responsible for oversight of all internal controls and procedures to ensure protection of company assets and enforcement of Prairie Flower Casino policies and procedures
- Ensures the highest level of integrity is maintained over all Tribal Gaming Operations
- Sets expectations and accountability for Management level staff through coaching, guidance, and performance management
- Oversees casino financial and budget activities to fund operations, maximize investments, and increase efficiencies to achieve or exceed budget expectations
- Develop trusting and respectful business partnerships with Prairie Flower Casino ownership by communicating effectively with the Tribal Council and meeting or exceeding performance expectations of PGE
- Ensures operational compliance with documented Authority approved policies and procedures, Tribal Minimum Internal Control Standards, State/Tribal Compact, debt obligations, and any other pertinent compliance requirements
- Analyze operations to evaluate performance of casino and staff to determine areas of cost reduction and program improvements
- Develop and implement current and long-range operational goals, objectives, plans and policies for approval by Ponca Gaming Enterprise
- Oversees Prairie Flower Casino marketing programs to ensure proper and cost-effective promotional activities
- Negotiate, execute, and oversee approved contracts with suppliers and distributors to ensure compliance with organizational policies and objectives
- Handle complaints, arbitrate disputes, and resolve grievances
- Provides for the fair and equitable treatment of all team members
- Sets an expectation of safe work practices to ensure a safe and positive work environment
- Build a positive and productive culture by listening to and considering Team Members' opinions and recognizing accomplishments
- Bring coaching and mentoring skills to the team and encourage professional training and development
- Work a standard week plus additional hours routinely as necessary
- Follows all laws of Ponca Tribe of Nebraska
- Is a role model and champion of Prairie Flower Casino's Mission and Values
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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