Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
employee discount
Career Development
Job Description
Petco Animal Supplies, Inc. is a leading pet specialty retailer with a proud history of more than 60 years serving the needs of pets and pet parents. Operating over 1,500 Petco stores across the United States, Mexico, and Puerto Rico, along with 250 Vetco Total Care hospitals, preventive care clinics, and distribution centers, Petco has established itself as a trusted name where pets go for comprehensive care, supplies, and expert advice. The company is dedicated to nurturing the pet-human bond with a passionate team of more than 29,000 associates working together to provide exceptional service, quality products, and expert support... Show More
Job Requirements
- 3+ years of management experience
- Strong people leadership skills
- Solid business acumen
- Excellent communication skills
- Passion for pets and customer service
- High school diploma or GED preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Ability to lift and move items up to 50 pounds
- Willingness to work in proximity to animals and exposure to animal-related elements
- Eligible to work on-site at the Port Orange, FL location
- Ability to engage regularly with customers and partners on the sales floor
Job Qualifications
- 3+ years of management experience (retail leadership preferred)
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- A genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Lead by example – coaching in the moment, celebrating wins, and making work meaningful and fun
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- Develop a strong leadership bench and succession plan
- Lead performance management, coaching, and accountability for all partners
- Promote continuous learning, growth, and career development
- Foster a culture of teamwork, inclusion, and shared ownership
- Meet or exceed sales, profitability, and operational goals
- Leverage Petco tools, programs, and insights to grow the business
- Review and act on reporting, audits, and Pet Care Center visits
- Ensure safe opening and closing procedures and adherence to security protocols
- Maintain store appearance, cleanliness, and safety standards
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls
- Complete required administrative, payroll, and inventory tasks accurately and on time
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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