Pollo Tropical logo

Pollo Tropical

General Manager - Pompano Beach/Coral Springs

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
employee recognition programs

Job Description

Pollo Nation is a vibrant and growing restaurant company dedicated to serving delicious meals while fostering a positive and inclusive workplace culture. Known for its commitment to operational excellence and customer satisfaction, Pollo Nation has carved out a significant presence in the quick-service restaurant industry. The company prides itself on providing opportunities for growth and development to its employees, ensuring a dynamic and rewarding work environment. With a strong emphasis on teamwork and leadership, Pollo Nation is constantly striving to innovate and improve its service and operational standards.

The Manager in Training (MIT) position at Pollo Nation is a ... Show More

Job Requirements

  • High school diploma or GED required
  • 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
  • ServSafe Certification required
  • Proficiency with technology systems including HRIS platforms Outlook and internal company tools
  • Strong verbal and written communication skills in English
  • Proven leadership ability team development experience and a passion for operational excellence

Job Qualifications

  • High school diploma or GED
  • 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory or leadership role
  • ServSafe Certification
  • Proficiency with technology systems including HRIS platforms Outlook and internal company tools
  • Strong verbal and written communication skills in English
  • Proven leadership ability team development experience and a passion for operational excellence
  • Basic computer skills
  • Excel knowledge preferred

Job Duties

  • Oversee day-to-day restaurant operations ensuring food quality safety cleanliness and consistent service and presentation
  • Support a high-performing team culture through ongoing coaching engagement and accountability
  • Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care
  • Supervise and assist in leading a team of 25+ employees ensuring adherence to company and regulatory standards
  • Conduct daily pre-shift meetings huddles to align teams on goals service standards and operational updates
  • Assist in scheduling inventory ordering payroll fund handling and reconciliation processes
  • Participate in hiring onboarding training and developing both hourly team members and future leaders

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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