Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $69,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Employer Match
Health savings account
Flexible spending account
short term disability
long term disability
hospital indemnity
Accident Plan
Critical Illness Plan
Job Description
Pet Resorts is a leading provider of pet care services, operating under the umbrella of National Veterinary Associates (NVA), the largest private owner of freestanding veterinary hospitals and pet resorts in North America. Headquartered in Austin, Texas, NVA boasts over 1,300 companion animal veterinary hospitals and pet resort locations. Pet Resorts, specifically through its PetSuites Great Oaks location, delivers exceptional pet care, customer service, and a premium resort experience tailored for pet owners who seek the best in pet accommodations and services. The company operates in a rapidly expanding $8+ billion industry, fueled by increasing pet ownership and the growing... Show More
Job Requirements
- High school degree or equivalent
- Minimum 3-5 years management experience including profit and loss management
- Availability to work up to 45-50 hours per week including evenings and weekends
- Ability to drive and manage workplace change
- Strong profit and loss management abilities
- Proficiency with Microsoft Office Suite and point of sale software
- Valid driver’s license with current insurance including comprehensive and collision coverage
- Ability to transport pets in emergencies
- Comfortable working front and back of house roles
- Restaurant, retail, veterinary management or hospitality experience preferred
- Bilingual skills a plus
Job Qualifications
- High school degree or equivalent
- Bachelor’s degree equivalent education and experience
- Minimum 3-5 years of management experience
- Experience in profit and loss management
- Proficiency with Microsoft Office Suite and point of sale software
- Strong team leadership and coaching skills
- Experience in hospitality, retail, veterinary, or restaurant management preferred
- Bilingual skills a plus
Job Duties
- Oversee overall resort operations and ensure compliance with company policies
- Develop and implement sales strategies to meet revenue and growth targets
- Manage financial performance including budget adherence, labor, and expense control
- Lead, coach, and develop resort management and team members
- Drive excellent customer service and satisfaction metrics
- Execute marketing initiatives and community engagement activities
- Maintain impeccable resort cleanliness, maintenance, and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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