General Manager | Trick Rider (A New Age Luxury Supper Club)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Omni PGA Frisco Resort & Spa is a premier destination recognized as The Modern Home of American Golf, located in Frisco, Texas. This resort offers an unparalleled golf experience with two 18-hole championship courses, designed by renowned architects Gil Hanse and Beau Welling. Guests can enjoy a 2-acre putting course, a unique lighted 10-hole, par-3 short course called The Swing, and access to additional activities nearby at the Monument Realty PGA District. Beyond golf, the resort features 500 elegantly appointed hotel rooms and suites, including 10 exclusive ranch houses, four on-site pools, including an adults-only rooftop infinity pool, a luxurious... Show More
Job Requirements
- Must be able to stand and walk for an extended period or for an entire shift
- Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance
- Ability to clearly and pleasantly communicate both verbally and in writing with guests, members, management and co-workers both in person and by telephone
- Must be able to work in a fast-paced environment and multitask
- Prior serving and cash handling experience required
- Must be able to work flexible shift including nights, weekends, and holidays
- Must have and maintain current Texas Food Handlers and TABC certifications
Job Qualifications
- Must have and maintain current Texas Food Handlers and TABC certifications
- 3 years' experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4-star high volume restaurant or hotel
- Ability to clearly and pleasantly communicate both verbally and in writing with guests, members, management and co-workers, both in person and by telephone
- Must be able to work in a fast-paced environment and multitask
- Prior serving and cash handling experience required
- Must be able to work flexible shift including nights, weekends, and holidays
- Collaborate with culinary team in creative in food presentations, specials and promotions
- Familiarity with food and beverage cost controls
- Understanding previous culinary training or experience with Menu Design
Job Duties
- Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests
- Must maintain full familiarity with menus and knowledge of beverage offerings
- Ensure all staff has completed side work checklists for dining room
- Assist in overall management of the outlet
- Spot check liquor pars and order daily supplies
- Hold pre-shift meetings
- Follow up on established training steps
- Handle guest comments and complaints and ensure member and guest satisfaction
- Communicate with guests and receive feedback
- Stay on the floor during peak hours
- Observe, teach and correct staff's service in a professional manner
- Examine food preparation and beverage presentation
- Responsible for scheduling, completing weekly payroll, and forecasting
- Participate in interviewing/recruiting new employees
- Prepare maintenance requests and follow-up
- Monitor food and liquor requisitions and food waste
- Check bar controls shot glass use, red lining, and bottles totally empty daily
- Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions
- Maintain knowledge of the resort property and events
- Conduct monthly department meetings
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working
- Participate in company required trainings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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