Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $115,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical
Dental
Vision
disability
401k
Paid Time Off
Holiday pay
cellphone allowance
Incentive Eligible
Commuter allowance
Parking allowance
paid daily
HSA plan
Fsa plan
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Task force opportunities
Online Learning Platform
Third party perks
Job Description
The Grove West Seattle Inn is a distinguished hotel property known for its exquisite guest experiences and high standards of hospitality. Nestled in the vibrant community of West Seattle, this inn combines comfort, elegance, and personalized service to deliver memorable stays for both leisure and business travelers. The Grove West Seattle Inn is committed to maintaining a welcoming atmosphere where guests feel valued and cared for, reflecting the core values of Columbia Hospitality, the renowned hospitality management company behind its operations. Columbia Hospitality is celebrated for its dedication to people-first culture and exceptional service, placing importance on inclusivity, innovation, and... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or related field preferred
- Minimum of five years of progressive experience as a general manager or senior leader in a hotel or resort of similar size, service level, and complexity
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- In-depth knowledge of hotel operations including front office, food and beverage, housekeeping, and facilities management
- Excellent leadership, communication, and interpersonal skills with the ability to build trust and motivate teams
- Demonstrated ability to analyze data, develop strategic plans, and drive results
- Skilled in decision-making, problem-solving, organization, and prioritization
- Working knowledge of applicable laws, codes, and regulations
- Proficiency in Microsoft Office Suite, property management systems, and revenue management tools
- Flexibility to work extended hours including nights, weekends, and holidays as required by business needs
- Must have the ability to communicate effectively verbally and written in English, Spanish fluency preferred
Job Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred
- Minimum of five years of progressive experience as a General Manager or senior leader in a hotel or resort of similar size, service level, and complexity
- Strong financial acumen with proven success in budgeting, forecasting, and P&L management
- In-depth knowledge of hotel operations, including front office, food & beverage, housekeeping, and facilities management
- Excellent leadership, communication, and interpersonal skills with the ability to build trust and motivate teams
- Demonstrated ability to analyze data, develop strategic plans, and drive results
- Skilled in decision-making, problem-solving, organization, and prioritization
- Working knowledge of applicable laws, codes, and regulations
- Proficiency in Microsoft Office Suite, property management systems, and revenue management tools
- Must have the ability to communicate effectively verbally and written in English, Spanish fluency preferred
Job Duties
- Provides visionary leadership and direction to all property departments, ensuring alignment with company mission, goals, and performance standards
- Oversees day-to-day operations, maintaining efficient, high-quality service delivery across all departments
- Directs the development and achievement of the property’s financial goals, including budgeting, forecasting, revenue generation, and cost management
- Leads corporate sales efforts, including outreach, negotiations, planning, and execution of service delivery to ensure satisfaction and repeat business
- Acts as the primary representative of the property within the community and industry, fostering strong relationships with local organizations, officials, and business partners
- Collaborates with ownership and corporate leadership on strategic initiatives, performance reporting, and long-term planning
- Ensures adherence to company policies, procedures, and regulatory requirements across all operational areas
- Monitors guest feedback and works with department leaders to identify service improvements and implement enhancements
- Oversees all capital projects, maintenance programs, and security measures to protect and enhance the property’s physical and financial assets
- Selects, trains, mentors, and evaluates management and staff to ensure a high-performing, guest-centric culture
- Conducts performance reviews, delivers feedback, and supports professional growth and succession planning
- Leads by example, promoting the company’s values of inclusion, respect, creativity, enthusiasm, honesty, and accountability
- Performs other related duties and special projects as assigned by senior leadership to support organizational objectives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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