Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,000.00 - $77,700.00
Work Schedule
Standard Hours
Benefits
competitive salary
Incentive Eligible
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with partial employer match
Life insurance
Disability insurance
Supplemental Insurance
spa services discount
Gift shop discount
Restaurant discount
Complimentary uniform cleaning
Employee parking
Tuition Reimbursement
employee appreciation events
empowered work environment
growth potential
Job Description
The Allison Inn and Spa is a luxurious, highly acclaimed destination resort located in the heart of Oregon's Willamette Valley. Renowned for its exceptional hospitality, elegant accommodations, and world-class spa services, The Allison Inn and Spa combines a serene natural setting with sophisticated amenities to create an unparalleled guest experience. As an independently operated resort, it prides itself on delivering personalized services, fostering a welcoming environment for visitors seeking relaxation, culinary excellence, and wine country charm. The property’s commitment to quality and innovation has positioned it as a leader in the boutique hotel and spa sector, making it a sought-after... Show More
Job Requirements
- At least five years progressive experience in general manager role at a property of similar size and level of service
- Working knowledge of all applicable laws, codes and regulations
- Strong communication skills, including ability to write contracts, reports, business correspondence, and operations manuals
- Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
- Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
- Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
- Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
Job Qualifications
- At least five years progressive experience in a General Manager role at a property of similar size and level of service
- Working knowledge of all applicable laws, codes and regulations
- Strong communication skills, including ability to write contracts, reports, business correspondence, and operations manuals
- Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
- Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
- Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
- Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
Job Duties
- Provides overall direction, coordination and leadership for all departments in the property
- Primary support for all group sales outreach, negotiations, planning and service
- Direct liaison to all community organizations, city officials, industry associations and public relations entities
- Provides transparent and timely communication to leadership inclusive of Management company and owner representative with any sensitive information
- Ensures all applicable standards, policies and procedures are fully implemented in all departments
- Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
- Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
- Works with department leaders to meet or exceed established budgetary guidelines for the hotel
- Establishes sound pricing policies for guest services
- Reviews and approves operating expenses
- Develops and implements strategies to enhance profitability and revenue generation
- Directs the accurate and on-time preparation, production and distribution of all required reports
- Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
- Analyzes guest feedback and discusses findings with department leaders
- Institutes changes and upgrades in service as necessary
- Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
- Selects, supervises, trains, develops, schedules, disciplines, and counsels staff
- Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
- Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
- Conducts training on job standards and areas of responsibility as needed
- Additional job responsibilities may be available in the future based upon applicant, including but not limited to area oversight opportunities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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