Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,900.00 - $95,200.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Paid holidays
Job Description
Shaner Hotels is a leading and award-winning hospitality owner-operator and management company with a strong reputation in the industry. With a diverse portfolio encompassing over 65 properties across 14 states and four countries, Shaner Hotels offers a wide range of full-service, select-service, extended-stay, and resort accommodations. The company prides itself on its strategic partnerships with top hospitality brands as well as independent locations. Shaner Hotels provides comprehensive services including hotel development, design and construction, e-commerce, and revenue management, making it a dynamic and innovative player in the hospitality sector. Their commitment to excellence and guest satisfaction has positioned them prominently... Show More
Job Requirements
- High school diploma or equivalent
- minimum of five years of leadership experience in the hospitality industry
- ability to communicate effectively with guests management and staff
- knowledge of hotel operations and property management systems
- ability to work flexible schedules including weekends holidays and varied shifts
- strong understanding of budget preparation and cost controls
- capability to manage guest complaints and ensure satisfaction
- leadership skills to motivate and inspire hotel staff
- ability to maintain cleanliness safety and operational standards
- willingness to be accessible to guests and employees
- proficient in reading and interpreting safety and procedural documents
- excellent oral and written communication skills
Job Qualifications
- Minimum of five years of progressive leadership experience in the hospitality industry
- ability to satisfactorily communicate with guests management and co-workers to their understanding
- high school graduate or equivalent college degree in hospitality management or business and or CHA designation preferred
- bilingual English Spanish a plus
- knowledge of budget preparation and cost controls
- working knowledge of all hotel departments
- ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
- ability to write routine reports and correspondence
- ability to speak effectively before groups of customers or employees of organization
- ability to apply good judgment to carry out instructions
- knowledgeable of the property management system
- knowledge of local activities and attractions appropriate for clientele
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- focus on achievement of hotel financial goals budget targets
- ensure that payroll and purchasing controls are in place to maintain and exceed profit goals
- develop accurate and aggressive long and short-range financial objectives consistent with property objectives
- ensure that all Shaner and franchise operating standards are followed
- be accessible to guests and employees
- maintain complete knowledge of hotel features room types rates room availability and expected arrivals departures
- handle guest complaints ensuring guest satisfaction
- assist staff with their job functions to ensure optimum service to guests
- lead all aspects of employee performance to ensure productivity and a quality work environment
- establish maintain and train standards and procedures for cleaning and safe working conditions in all departments
- work to ensure high scores for customer service cleanliness and other related items on all Shaner and Franchise inspections
- other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter