Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group is a leading global company specializing in venue development, management, and premium hospitality services within the live event industry. The company provides an unmatched, comprehensive set of solutions for a diverse portfolio of world-class venues, including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group's client list features some of the most influential and highest-attended venues and events across the globe. This extensive expertise enables Oak View Group to deliver first-rate management and operational excellence for live entertainment ecosystems worldwide.
One of Oak View Group's prominent venues is Trinity Heal... Show More
One of Oak View Group's prominent venues is Trinity Heal... Show More
Job Requirements
- Bachelor's degree in Business, Hospitality Management or related field
- Five to seven years of management experience in food-related or concessions industry
- Certification in advanced food service sanitation training
- Valid food handlers certificate
- Valid alcohol service permit if required
- Strong leadership skills
- Excellent communication skills
- Ability to make quick decisions under pressure
- Cash handling experience
- High ethical standards
- Ability to work independently
- Knowledge of event management and facility operations
- Understanding of budgeting and safety regulations
- Proficiency in English
Job Qualifications
- Bachelor's degree or better from an accredited college or university in Business/Hospitality Management or related field
- Minimum of 5-7 years management experience in food-related or concessions industry
- Management experience in a ball park or stadium preferred
- Proven leadership skills
- Nationally recognized, advanced food service sanitation training course certification
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Ability to communicate clearly with employees, volunteers, management staff and guests
- Ability to make sound business and operations decisions quickly and under pressure
- Ability to handle cash accurately and responsibly
- Ability to adhere to highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently
- Demonstrated knowledge of event solicitation and presentation, public relations, marketing, media relations, event planning, facility operations, budget preparation and personnel management
- Knowledge of budget preparation and control
- Considerable knowledge of safety regulations and federal, state or local laws
- Ability to speak, read, and write in English
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Final decision-maker on equipment purchases and leases
- Conflict resolution
- last-resort mediation
- arbitration and labor negotiations, when applicable
- Author, review and amend policies & procedures, as required
- Author and amend contracts
- authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales in relation to anticipating staffing needs, target market demographics
- determine and project point-of sale to guest ratio
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- Direct and assist managers in preparing and attaining future goals
- Provide each manager with proper direction and follow up on all assignments
- Inspect operations regularly to ensure established quality standards are maintained
- Prepare required reports accurately and submit them on time, follow up with department heads to ensure reporting is completed within guidelines
- Develop an effective management team
- Give managers clear direction and provide necessary assistance
- Evaluate each manager's performance and recommend improvements
- Review and assist in the development of menus and marketing plans with department heads
- Establish and maintain personal relationships with show managers, suppliers, vendors and the public to project the venue positively
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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