Oak View Group

General Manager | Full-Time | Trinity Health Stadium

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days

Job Description

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company offers an unmatched, 360-degree solution set catering to a diverse collection of world-class owned venues and boasts a client roster that includes some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the globe. Oak View Group’s expertise and comprehensive services have made it a key player in elevating live entertainment experiences, creating vibrant environments for performers and audiences alike, and driving sustainable growth within the hospitality and... Show More

Job Requirements

  • Bachelor's degree or higher in business, hospitality management or related field
  • 5-7 years management experience in food services or concessions
  • Proven leadership skills
  • Advanced food service sanitation training course certification
  • Valid Food Handlers certificate and Alcohol Service Permit if applicable
  • Strong communication skills
  • Ability to make decisions under pressure
  • Cash handling proficiency
  • High integrity and professionalism
  • Ability to work independently
  • Knowledge of event solicitation and facility operations
  • Knowledge of budget management
  • Understanding of safety regulations
  • Proficiency in English

Job Qualifications

  • Bachelor's degree or better from an accredited college or university in business/hospitality management or related field
  • Minimum of 5-7 years management experience in food-related or concessions industry
  • Management experience in a ball park or stadium preferred
  • Proven leadership skills
  • Nationally recognized advanced food service sanitation training certification
  • Valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
  • Effective communication skills fostering positive work environment
  • Ability to make sound business decisions quickly and under pressure
  • Ability to handle cash accurately and responsibly
  • High standards of integrity, professionalism, ethics and confidentiality
  • Ability to work independently with little direction
  • Knowledge of event solicitation, presentation, public relations, marketing, media relations, event planning, facility operations, budget preparation and personnel management
  • Knowledge of budget preparation and control
  • Considerable knowledge of safety regulations and applicable laws
  • Ability to speak, read, and write in English

Job Duties

  • Ensure legal, efficient, professional and profitable operation of the assigned venue
  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
  • Make final decisions on equipment purchases and leases
  • Resolve conflicts, act as last-resort mediator, arbitrator and participate in labor negotiations when applicable
  • Author, review, and amend policies and procedures as required
  • Author and amend contracts and authorize terms
  • Oversee scheduling and labor allocation
  • Analyze ticket sales to anticipate staffing needs and target market demographics
  • Evaluate purchasing patterns and cost of goods from historical sales data
  • Program and maintain point of sale system for accurate financial reporting, tracking accountability and commodity levels
  • Direct and assist managers in preparing and attaining future goals
  • Provide managers with proper direction and follow-up on assignments
  • Inspect operations regularly to uphold established quality standards
  • Prepare and submit required reports accurately and on time while ensuring departmental compliance
  • Develop an effective management team
  • Give managers clear direction and necessary assistance
  • Evaluate manager performance and recommend improvements
  • Collaborate on menu and marketing plan development with department heads
  • Establish and maintain positive relationships with show managers, suppliers, vendors, and the public

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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