Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligibility
Job Description
Oak View Group is recognized globally as a leader in venue development, management, and premium hospitality services within the live event industry. This innovative company offers a comprehensive, 360-degree solution set tailored for a diverse portfolio of world-class owned venues as well as an impressive client roster that includes some of the most influential and heavily attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. Oak View Group's commitment to excellence, innovation, and dynamic service delivery distinctly positions it as a pioneer in creating memorable experiences for millions of live event enthusiasts worldwide.Show More
Job Requirements
- Bachelor's degree or better in Business/Hospitality Management or related field
- Minimum 5-7 years management experience in food-related or concessions industry
- Management experience in ball park or stadium preferred
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Proven leadership skills
- Ability to communicate effectively and professionally
- Ability to make quick, sound business decisions
- Capable of handling cash accurately
- Commitment to integrity and confidentiality
- Ability to work independently
- Knowledgeable in event solicitation, public relations, marketing, media relations, event planning, facility operations, budget prep and personnel management
- Understanding of budget control
- Familiarity with safety regulations and applicable laws
- Proficiency in English
Job Qualifications
- Bachelor's degree or better from an accredited college or university in Business/Hospitality Management or related field
- Minimum of 5-7 years management experience in food-related or concessions industry
- Management experience in a ball park or stadium will be viewed favorably
- Proven leadership skills
- Nationally recognized, advanced food service sanitation training course certification
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- Ability to effectively communicate with employees, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
- Ability to make sound business/operations decisions quickly and under pressure
- Ability to handle cash accurately and responsibly
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
- Demonstrated knowledge of event solicitation and presentation, public relations, marketing, media relations, event planning, facility operations, budget preparation and personnel management
- Knowledge of budget preparation and control
- Considerable knowledge of safety regulations and other federal, state or local laws and regulations
- Ability to speak, read, and write in English
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Final decision-maker on equipment purchases and leases
- Conflict resolution
- last-resort mediation
- arbitration and labor negotiations, when applicable
- Author, review and amend policies & procedures, as required
- Author and amend contracts
- authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales in relation to anticipating staffing needs, target market demographics
- determine and project point-of sale to guest ratio
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- Directs and assists managers in preparing and attaining future goals
- Provides each manager with the proper direction and follows up on all assignments
- Inspects the operation on a regular basis to ensure that the established quality standards are maintained
- Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines
- Develops an effective management team
- Gives the managers clear direction, and provides the necessary assistance for them to perform their work
- Evaluates each manager's performance and makes recommendations for their improvement
- Reviews and assists in the development of menus and marketing plans with the appropriate department heads
- Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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