Oak View Group

General Manager | Full-Time | Trinity Health Stadium

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligible

Job Description

Oak View Group is a globally recognized leader in venue development, management, and premium hospitality services tailored for the live event industry. Renowned for delivering a 360-degree solution set, Oak View Group manages a diverse portfolio of world-class owned venues and works with an influential client roster that includes some of the highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. With a commitment to excellence in both operational performance and guest experiences, Oak View Group has established a reputation for innovation, professionalism, and dedication to elevating live event environments. The company emphasizes a diverse, inclusive... Show More

Job Requirements

  • Bachelor’s degree or higher in Business or Hospitality Management or related field
  • 5-7 years of management experience in food or concessions-related industry
  • Proven leadership ability
  • Certification in advanced food service sanitation training
  • Valid Food Handlers certificate and Alcohol Service Permit if required by law
  • Excellent communication and interpersonal skills
  • Strong decision-making skills under pressure
  • Accurate cash handling abilities
  • High ethical standards and professionalism
  • Ability to work independently
  • Knowledgeable in event management, public and media relations, marketing, budgeting, and personnel management
  • Familiar with safety, federal, state and local laws
  • Proficient in English

Job Qualifications

  • Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field
  • Minimum of 5-7 years management experience in food-related or concessions industry
  • Management experience in a ball park or stadium is favorable
  • Proven leadership skills
  • Nationally recognized, advanced food service sanitation training course certification
  • Valid Food Handlers certificate and Alcohol Service Permit if required
  • Ability to communicate effectively with employees, volunteers, management staff and guests professionally and courteously
  • Ability to make quick, sound business and operational decisions under pressure
  • Ability to handle cash accurately and responsibly
  • Consistently adheres to highest standards of integrity, professionalism, ethics and confidentiality
  • Ability to work independently with minimal direction
  • Knowledge of event solicitation and presentation, public relations, marketing, media relations, event planning, facility operations, budget preparation and personnel management
  • Knowledge of budget preparation and control
  • Considerable knowledge of safety regulations and applicable laws
  • Proficiency in English language communication including speaking, reading and writing

Job Duties

  • Ensure legal, efficient, professional and profitable operation of the assigned venue
  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
  • Final decision-maker on equipment purchases and leases
  • Conflict resolution
  • last-resort mediation
  • arbitration and labor negotiations, when applicable
  • Author, review and amend policies and procedures, as required
  • Author and amend contracts
  • authorize terms
  • Oversee scheduling and labor allocation
  • Analyze ticket sales in relation to anticipating staffing needs, target market demographics
  • determine and project point-of sale to guest ratio
  • Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
  • Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
  • Direct and assist managers in preparing and attaining future goals
  • Provide each manager with proper direction and follow up on all assignments
  • Inspect the operation regularly to ensure established quality standards are maintained
  • Prepare required reports accurately and submit them on time, follow up with department heads for timely reporting
  • Develop an effective management team
  • Give managers clear direction and provide necessary assistance
  • Evaluate manager performance and recommend improvements
  • Review and assist in menu and marketing plan development with department heads
  • Establish and maintain relationships with show managers, suppliers, vendors and public to project the venue positively

Job Qualifications

Experience

Expert Level (7+ years)

Job Location