Oak View Group

General Manager | Full-Time | Trinity Health Stadium

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

Oak View Group is the global leader in venue development, management, and premium hospitality services focused on the live event industry. They provide a 360-degree solution set for a diverse portfolio of world-class owned venues, including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group works with some of the most influential and highest attended entertainment venues on the planet, continually pushing the boundaries of the live event experience by blending innovative venue management, technology, and premium guest services.

The company prides itself on delivering unmatched expertise across multiple operational facets such as construction coordinat... Show More

Job Requirements

  • Bachelor's degree or better in Business/Hospitality Management or related field
  • 5-7 years management experience in food-related or concessions industry
  • Management experience in a ball park or stadium preferred
  • Advanced food service sanitation training course certification
  • Valid Food Handlers certificate and Alcohol Service Permit if required
  • Strong communication skills
  • Ability to make quick sound decisions under pressure
  • Cash handling experience
  • High standards of integrity and professionalism
  • Ability to work independently
  • Knowledge of event solicitation, public relations, marketing, media relations, event planning, facility operations, budgeting and personnel management
  • Knowledge of safety regulations and applicable laws
  • Proficiency in English

Job Qualifications

  • Bachelor's degree or better from an accredited college or university in Business/Hospitality Management or related field
  • Minimum of 5-7 years management experience in food-related or concessions industry
  • Management experience in a ball park or stadium will be viewed favorably
  • Proven leadership skills
  • Nationally recognized, advanced food service sanitation training course certification
  • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
  • Ability to effectively communicate with employees, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
  • Ability to make sound business/operations decisions quickly and under pressure
  • Ability to handle cash accurately and responsibly
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
  • Ability to work independently with little direction
  • Demonstrated knowledge of event solicitation and presentation, public relations, marketing, media relations, event planning, facility operations, budget preparation and personnel management
  • Knowledge of budget preparation and control
  • Considerable knowledge of safety regulations and other federal, state or local laws and regulations
  • Ability to speak, read, and write in English

Job Duties

  • Ensure legal, efficient, professional and profitable operation of the assigned venue
  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
  • Final decision-maker on equipment purchases and leases
  • Conflict resolution
  • last-resort mediation
  • arbitration and labor negotiations, when applicable
  • Author, review and amend policies & procedures, as required
  • Author and amend contracts
  • authorize terms
  • Oversee scheduling and labor allocation
  • Analyze ticket sales in relation to anticipating staffing needs, target market demographics
  • determine and project point-of sale to guest ratio
  • Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
  • Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
  • Directs and assists managers in preparing and attaining future goals
  • Provides each manager with the proper direction and follows up on all assignments
  • Inspects the operation on a regular basis to ensure that the established quality standards are maintained
  • Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines
  • Develops an effective management team
  • Gives the managers clear direction, and provides the necessary assistance for them to perform their work
  • Evaluates each manager's performance and makes recommendations for their improvement
  • Reviews and assists in the development of menus and marketing plans with the appropriate department heads
  • Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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