Oak View Group

General Manager | Full-Time | Stormont Vail Events Center

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $130,000.00 - $155,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligible

Job Description

Oak View Group (OVG) is a global leader in venue development, management, and premium hospitality services dedicated to the live event industry. Renowned for providing a comprehensive 360-degree solution set, OVG commands a prestigious portfolio comprising world-class owned venues and an impressive client roster that includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the globe. The company prides itself on innovation, operational excellence, and a commitment to enhancing spectator experiences through cutting-edge venue management and hospitality solutions.

The General Manager position at Stormont Vail Events Center presents a... Show More

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 5-7 years management experience in the venue industry
  • Proven history in sales, business development, and community engagement
  • Experience collaborating with public entities and public-private partnerships
  • Strong leadership abilities to develop and mentor teams
  • Proficiency in financial management including budgeting and forecasting
  • Expertise in venue operations including food service and event management
  • Skill in strategic planning, marketing, and innovation
  • Experience measuring and reporting KPIs
  • Strong communication, negotiation, and conflict resolution skills
  • Experience in crisis management and safety planning
  • Ability to ensure regulatory compliance
  • Experience leading capital improvement projects
  • Cultural competence and commitment to inclusion
  • Knowledge of sustainable event management
  • Proficiency in Microsoft Office and POS systems
  • Strong analytical and decision-making skills
  • Ability to work independently under pressure
  • Commitment to integrity, professionalism, and confidentiality

Job Qualifications

  • Bachelor’s degree or equivalent experience
  • Minimum 5-7 years management experience in the venue industry
  • Proven history in sales, business development, and community engagement, preferably in hospitality or event management
  • Demonstrated experience in collaborating with public entities, highlighting an understanding of public-private partnerships and the ability to align venue operations with community needs
  • Strong leadership skills with the ability to develop and mentor teams, foster a positive work environment, and drive performance in a fast-paced, event-driven setting
  • Proficiency in financial management including forecasting, budgeting, revenue analysis, and fiscal responsibility in a public or semi-public setting
  • Expertise in venue operations including food service, sales, event management, and customer service with a focus on innovation and continuous improvement
  • Proven ability to develop and implement strategic plans, marketing initiatives, and creative solutions to drive venue growth and community impact
  • Experience in measuring, reporting, and improving Key Performance Indicators (KPIs) to stakeholders in a public-facing role
  • Demonstrated success in attracting and managing a diverse portfolio of events from local gatherings to large-scale conferences or performances
  • Effective communication, negotiation, and conflict-resolution skills with the ability to build and maintain relationships with diverse stakeholders
  • Experience in crisis management, developing contingency plans, and creating a safety-first culture for large-scale events and venues
  • Proven ability to navigate complex regulatory environments and ensure compliance with relevant local, state, and federal regulations
  • Track record of successfully implementing innovative technologies and practices to enhance venue operations and guest experiences
  • Experience in capital improvement projects including planning, budgeting, and overseeing renovations or expansions
  • Demonstrated cultural competence and commitment to promoting inclusion in event programming and staffing
  • Proven ability to stay current with industry trends and leverage emerging opportunities in the event and hospitality sectors
  • Experience in sustainable event management and implementing environmentally friendly initiatives
  • Proficiency in computer applications including Microsoft Office, POS systems, and timekeeping systems
  • Strong analytical skills including the ability to calculate complex math functions and make data-driven decisions
  • Ability to work independently and make sound business decisions quickly under pressure
  • Unwavering commitment to the highest standards of integrity, professionalism, ethics, and confidentiality

Job Duties

  • Ensure legal, efficient, professional, and profitable operation of the Stormont Vail Events Center
  • Develop and maintain a strong strategic partnership with the Shawnee County District, including regular communication and collaboration on venue goals and community impact
  • Serve as the primary liaison with The District ensuring alignment with The District’s operational vision for the venue
  • Foster a culture of excellence among staff, encouraging creative problem solving and exceptional customer service
  • Develop an effective leadership team through clear guidance, mentorship and support including structured performance evaluations, and professional development opportunities
  • Ensure all financial reports are accurately presented to all stakeholders including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
  • Execute and continually refine jointly developed Key Performance Indicators (KPIs), regularly reporting on progress to the LPFD and implementing strategies for improvement

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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