Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Bonuses
Job Description
Oak View Group (OVG) is a global leader in venue development, management, and premium hospitality services for the live event industry. The company provides a comprehensive 360-degree solution for a diverse collection of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. OVG's client roster includes some of the most influential and highest-attended venues around the world, reinforcing its reputation as a powerhouse in this dynamic industry. As an organization, Oak View Group strives for operational excellence, innovation, and an inclusive workplace culture, promoting diversity to drive better service and heightened standards of excellence. They... Show More
Job Requirements
- MA or MS degree or BA or BS with business-related major
- minimum 5 years management experience in food-related or concessions industry
- possession of Concessions Manager Certificate
- possession of nationally recognized advanced food service sanitation training course certification
- strong English communication skills
- proficiency with computer applications including Microsoft Office, POS and timekeeping systems
- ability to work in fast-paced, event-driven environments
- valid Food Handlers certificate and Alcohol Service Permit if required
- experience in unionized workforce
- ability to handle cash accurately
- strong decision-making skills
- high integrity and professionalism
- ability to work independently
- experience preferred in stadium or ballpark food service settings
Job Qualifications
- MA or MS
- BA or BS with business-related major
- minimum 5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- nationally recognized advanced food service sanitation training course certification
- ability to communicate professionally and courteously with employees, co-workers, volunteers, management staff, and guests
- ability to make sound business and operations decisions quickly and under pressure
- ability to speak, read, and write in English
- solid knowledge of computer applications including Microsoft Office, POS systems, and timekeeping systems
- ability to work well in a team-oriented, fast-paced, event-driven environment
- thorough knowledge of concessions and premium services locations and operations
- possession of valid Food Handler certificate and Alcohol Service Permit if required
- thorough knowledge of sanitation, food preparation guidelines, alcohol service policies, and safety standards related to Oak View Group operations
- ability to calculate basic and complex math functions
- ability to handle cash responsibly
- adherence to integrity, professionalism, ethics and confidentiality
- ability to work independently
- experience working in a union environment
- preferred experience in fast-paced ballpark or stadium settings
- accounting minor or credits preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- make final decisions on equipment purchases and leases
- resolve conflicts including mediation, arbitration, and labor negotiations
- author, review and amend policies and procedures
- author and amend contracts, authorize terms
- oversee scheduling and labor allocation
- analyze ticket sales to anticipate staffing needs and target market demographics
- evaluate historical sales and purchasing data to identify purchasing patterns and accurate cost of goods
- program and maintain point of sale systems for accurate financial reporting and tracking
- direct and assist managers in preparing and attaining future goals
- provide managers with proper direction and follow up on assignments
- regularly inspect operations to ensure quality standards are maintained
- prepare required reports accurately and timely
- develop an effective management team
- give managers clear direction and necessary assistance
- evaluate manager performance and recommend improvements
- review and assist in menu and marketing plan development
- establish and maintain relationships with show managers, suppliers, vendors, and the public to project positive venue image
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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