Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $160,000.00 - $175,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a global leader in the development and management of venues as well as providing premium hospitality services tailored to the live event industry. This innovative and dynamic company offers a comprehensive 360-degree set of solutions covering a portfolio of world-class owned venues. Their client roster features some of the most influential and highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group is known for its commitment to excellence, innovation, and delivering superior guest experiences while fostering positive relationships with clients and partners. The company places a strong emphasis... Show More
Job Requirements
- MA or MS degree or BA or BS with business-related major
- Minimum 5 years general manager or above management experience in a high volume sports and entertainment venue
- Certification from a nationally recognized advanced food service sanitation training course
- Ability to communicate with clients, employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner
- Ability to make sound business decisions quickly and under pressure
- Ability to speak, read, and write in English
- Solid working knowledge of Microsoft Office, POS systems, timekeeping systems, and data and analytics platforms
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a thorough working knowledge of all existing concessions and premium services locations including geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- Possess thorough working knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, and safety standards pertaining to OVG and venue concession and premium services operations
- Ability to calculate basic and complex math functions
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
- Experience working in a union environment
- Accounting minor or credits preferred
Job Qualifications
- MA or MS degree or BA or BS with a business-related major
- Minimum 5 years general manager or above management experience in a high volume sports and entertainment venue
- Certification from a nationally recognized advanced food service sanitation training course
- Strong communication skills with clients, employees, co-workers, volunteers, and management staff
- Ability to make sound decisions quickly under pressure
- Proficiency in English speaking, reading and writing
- Solid working knowledge of Microsoft Office, POS systems, timekeeping systems, and data analytics platforms
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Thorough knowledge of concessions and premium services locations including geography, equipment, evacuation procedures, and facility access
- Valid food handlers certificate and alcohol service permit if required
- Comprehensive understanding of sanitation, food preparation, alcohol service policies, and safety standards related to venue operations
- Ability to perform basic and complex math functions
- Commitment to integrity, professionalism, ethics and confidentiality
- Ability to work independently
- Experience working in a union environment
- Accounting minor or credits preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned OVG venue
- Generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
- Author and present strategic operational plans to clients
- Review and assist in menu and marketing plans development
- Lead innovation of new service styles, technology platforms, and sustainability initiatives
- Make final decisions on equipment purchases, capital expenditures and leases
- Establish and maintain collaborative relationships with clients, show managers, suppliers, vendors and the public
- Perform conflict resolution, mediation, arbitration and labor negotiations when applicable
- Author, review and amend policies and procedures
- Author and amend contracts and authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales to anticipate staffing needs and target market demographics
- Evaluate historical sales and purchasing data to identify purchasing patterns and cost of goods
- Program and maintain point-of-sale systems for financial reporting and commodity tracking
- Direct and assist managers in preparing and attaining future goals
- Inspect operations regularly to maintain quality standards
- Prepare and submit reports accurately and on time
- Develop and retain an effective management team
- Provide managers with clear direction and necessary assistance
- Evaluate each manager’s performance and recommend improvements
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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